The Safety Inbox provides a centralized view of automatically detected events based on data from Samsara Vehicle Gateways (VGs) and CM-series Dash Cams. When the speeding inbox is enabled, the Safety Inbox displays both safety and speeding events in a single, unified view. Regularly reviewing events and sending them to drivers for coaching can help to reinforce safe driving behaviors and identify factors that may have contributed to safety events.
The following details describe how the Safety Inbox functions and how it can be used to manage safety events across a fleet:
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Permissions to Review Events: Reviewing safety events requires the Full Admin role.
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Event Labels: To support triage and coaching workflows, safety events include system-generated labels that categorize behavior types. These labels surface in the Safety Overview and safety reports. You can edit labels during event review to reflect additional context or correct misclassification.
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Coaching and Triage Options: After reviewing a safety event, you select a coaching status to indicate the appropriate follow-up action, such as Dismissed or Needs Coaching. By default, coaching and coach assignment must be completed manually. To streamline this process, you can automate the assignment of coaches to drivers and configure specified event types to be sent to coaching automatically.
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Fleets with 500 or more vehicles can optionally use the Safety Event Review Service to assist with event labeling and filtering.
Events are listed in the Safety Inbox based on detection logic, configuration, or manual input.
Automatically detected events are listed when all of the following conditions are met:
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The vehicle is equipped with a VG and a CM-series Dash Cam. When Privacy Mode is enabled, road-facing and inward-facing video are uploaded based on the configured settings.
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For VG-only fleets, the Safety Inbox displays harsh driving events, such as harsh braking, harsh acceleration, or harsh turns, even when video is not available (for detailed information for VG-only fleets, see Manage Harsh Events (for VG-Only Fleets)).
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The vehicle is on a trip.
A trip is defined as traveling from a starting point to a stop or destination. By default, a trip begins when your vehicle achieves a speed of at least 5 mph and ends when the vehicle speed remains below 5 mph / 8 km/h for 5 minutes or when your vehicle crosses a state or national border.
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The threshold is defined and the event meets or exceeds this value. The thresholds are defined when the setting (harsh event or AI-detected event) is enabled and configured.
Manually labeled events are listed when a user applies a behavior label using the Edit Labels option during manual event review. Manual-only events are also included in the Safety Overview and Safety Score if the associated labels are configured to count toward scoring.
From the Safety Inbox, you can take immediate coaching actions without opening the full event detail view. Each row displays one or more safety events, depending on the selected view mode (Trip, Event, or Driver by Day). When an event is associated with a driver, the driver’s safety score and behavior label are shown.
You can assign a coaching status directly from the inbox for any event marked as Needs Review.
To help you identify the most relevant events for review, the Safety Inbox displays events by status categories and behavior-based prioritization. These tools streamline triage and surface higher-risk behaviors first.
The Safety Inbox includes multiple view modes that determine how events are grouped and displayed. Each mode is designed to support a specific type of safety review.
Selecting a row opens the Safety Event Summary, which provides behavior context and coaching actions. The type of summary displayed depends on the selected view mode—for example, Trip Summary for trip-level views, Driver Summary for driver-level views, or Event Summary for individual events.
The following view modes are available in the Safety Inbox:
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Trip: Groups multiple events from the same trip into a single row. This view supports full-trip behavior review.
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Event: Displays the individual safety event for detailed review.
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Driver by Day: Consolidates a driver's events from a single day into one row. This helps identify repeated behaviors or patterns.
Events in Needs Review status can be sorted by priority level. Priority is based on behavior severity and is recalculated if behavior labels are updated. Events that have been coached or dismissed do not affect the overall trip priority. For events in Needs Review status, you can sort events and trips by the priority of associated behaviors (Critical, High, Medium, Low).
When sorting by priority, the following rules apply:
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If two events or trips have the same priority, newer events will display higher in the inbox feed.
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If a behavior label is manually updated, the event or trip's overall priority will adjust according to the new label.
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If a trip has multiple behavior labels, the behavior with the highest priority will determine the trip's overall priority. For example, a trip with one Crash event (critical priority) and one Eating/Drinking event (low priority) will be prioritized higher than a trip with five Rolling Stop events because the Crash event carries critical priority.
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If an event within a trip is coached or dismissed, its priority level will no longer factor into the overall priority of the trip.
The following table outlines the default priority assigned to each event behavior. Prioritization is based on NHSTA risky behavior guidelines, supplemented by feedback and usage data from Samsara customers.
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Priority |
Event Behavior |
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Critical |
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High |
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Medium |
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Low |
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looks good
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