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Chat is our recommended channel for Support

Our AI Chat Agent is always available and resolves most questions without needing to transfer.

Live chat agents are available M-F, 8am-8pm CT (UTC -5/-6) (English and Spanish). Outside of these hours, our AI Agent can help you submit a ticket directly in chat.

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Web Ticket

If you're unable to sign in to chat, you can submit a ticket by filling out the form below. We will be in touch as soon as possible.

If checked, the customer's email will NOT be added, and Support will communicate only with you

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Enter the details of your request. A member of our support team will respond as soon as possible.

You may enter multiple serial numbers in a single request.

18-character code associated to the account making the return

Please note only Samsara Admin/billing admin emails are accepted. Any others will be rejected. Support team will be communicating with this email.

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