The Safety Inbox provides a centralized view of automatically detected safety events, including speeding events when that event type is turned on in your safety settings. The inbox prioritizes high-risk behaviors and enables safety managers to review, triage, and coach directly from a single interface. Regularly reviewing events helps reinforce safe driving behaviors and improve fleet safety outcomes.
Users with the Full Admin role can perform all Safety Inbox activities. For custom roles, specific permissions are required to complete certain actions. The following permissions determine which users can view, update, and manage safety events:
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Viewing and exporting safety events: Requires Safety > View Inbox & Report. Users with these permissions can view event details, export event data, and analyze results. Users with view-only access cannot dismiss, edit, or coach events.
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Editing behavior or context labels: Requires Safety > Edit Coaching and Safety > Edit Inbox & Report permissions. These permissions enable users to update behavior labels, modify AI-generated context labels, and refine event classification.
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Changing event statuses: Requires Safety > Edit Inbox & Report permissions. Users with this access can update an event’s coaching status directly from the Safety Inbox.
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Dismissing events: Requires Safety > Edit Inbox & Report permissions. Depending on organization settings, users may also be required to provide a dismissal reason when removing an event from the active review queue.
The following tools and options enable admins to review, update, and take action on safety events directly from the Safety Inbox:
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Behavior and Context Labels: Event labels identify detected driving behaviors and environmental or situational conditions. Behavior labels classify the driver’s actions that triggered the event, while context labels describe conditions such as weather, visibility, or nearby road users. You can edit event labels during review to refine classification. Updating a label recalculates event or trip priority and updates how the item is listed in the Safety Inbox.
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Review and Recognition Tools: Review and recognition tools provide options for resolving events that don’t require additional coaching. Managers can update an event’s coaching status to reflect follow-up actions—such as marking an event as reviewed, recognizing safe driving behavior, or dismissing an event that no longer needs attention.
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Coaching Tools: Coaching tools help managers determine next steps after reviewing an event, such as sending it to Coaching for a manager-led session or sharing it directly with a driver for self-review. Events must have an assigned driver to show as coachable behaviors in the Upcoming Coaching report. You can also use automated coaching workflows to automatically route events or assign coaches based on driver tag or role permissions.
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Fleets with 500 or more vehicles can optionally use the Safety Event Review Service to assist with event labeling and filtering.
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Exporting Event Data: Download event information for analysis or reporting by selecting more actions ( ••• ) menu in the upper-right corner of the Safety Inbox. The exported file includes the same events visible in the current view and contains details such as event type, driver, vehicle, priority, status, coach assignment, and behavior labels.
Safety events display in the Safety Inbox when detection conditions are met during a trip or when an event is a manually created crash event. An automatically detected event is recorded and added to the inbox when the following criteria are met:
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The vehicle is equipped with a Samsara Vehicle Gateway (VG). The VG detects and records harsh driving events—such as harsh braking, acceleration, or turns—and adds them to the Safety Inbox. For details about how these events are managed when only a VG is installed, see Manage Harsh Events for VG-Only Fleets.
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For AI-detected events (such as mobile usage, inattentive driving, or no seat belt), a CM-series Dash Cam is installed and active. These detections rely on video analysis from the dash cam and display in the Safety Inbox only when a CM device is connected.
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The event occurs during an active trip. By default, a trip begins when the vehicle reaches 5 mph (8 km/h) and ends when the speed remains below 5 mph (8 km/h) for five minutes or when the vehicle crosses a state or national border. Trip thresholds may be configured per organization.
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The relevant detection type is enabled and configured in your settings.
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The detected behavior meets or exceeds the defined threshold for that detection type.
The Safety Inbox organizes safety events into views, tabs, and sorting tools that help managers review incidents, monitor driver performance, and focus on the most critical issues. These options determine how events are displayed, grouped, and prioritized during review.
Safety events are organized into tabs that reflect their current review status. Each tab displays specific event statuses, helping coaches quickly identify which events still need action and which have been resolved. The following table outlines the statuses displayed in each tab and their purpose.
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Inbox Tab |
Description |
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Needs Review |
Displays events with active statuses that still require triage, including Needs Review, Needs Coaching, and Needs Recognition. This is the default tab where new events first display. |
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All Events |
Displays all events across active and completed statuses, including Reviewed, Coached, and Recognized. Use this tab to view event statuses involved in coaching and review. |
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Dismissed |
Displays events marked as Dismissed after review or triage. These events are removed from the active Inbox and excluded from Safety Score calculations. |
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Starred |
Displays any events or trips that have been starred for quick access or follow-up, regardless of status. |
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Driver Request Review (if enabled) |
Displays events with the Review Requested status that drivers have flagged for administrator review in the Samsara Driver App. |
Sorting and filtering tools define how events are organized for review. You can sort events by priority or date, and filter by attributes, driver, vehicle, event type, behavior label, AI Context Label, or tag.
To control how events are grouped and displayed in the Safety Inbox, use view modes that correspond to the level of coaching you want to perform. Each of the following view modes align the inbox view with the scope of review—whether you’re evaluating behavior across an entire trip, reviewing a specific driver’s performance, or focusing on a single event. The selected mode also determines which type of Safety Event Summary displays when you select a row, such as a Trip Summary, Driver Summary, or Event Summary.
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Trip: Groups multiple events from the same trip into a single row for a complete view of trip behavior.
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Event: Displays each safety event individually for detailed analysis.
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Driver by Day: Consolidates a driver’s events from a single day into one row to highlight recurring behaviors or patterns.
Sticky filters preserve your selected filters and view mode between sessions so your preferred layout remains active as you navigate.
Priority determines the order in which events display in the Safety Inbox. Events can be sorted by priority level, which recalculates automatically when behavior labels are updated. Dismissed events are excluded so that only actionable items influence ordering.
When sorting by priority, the following rules apply:
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If two events or trips share the same priority, the newer item displays higher in the feed.
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When a behavior label is edited, the event’s or trip’s overall priority updates to reflect the current classification.
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For trips with multiple behaviors, the highest-priority event determines the trip’s overall ranking. For example, a trip with one Crash event (critical priority) and one Eating or Drinking event (low priority) ranks higher than a trip containing multiple Rolling Stop events, because the crash has the higher priority.
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If an event within a trip is dismissed, it no longer factors into that trip’s overall priority.
The following table outlines the default priority assigned to each behavior. Priority is based on NHTSA risky-behavior guidelines, supplemented by feedback and usage data from Samsara customers.
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Priority |
Event Behavior |
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Critical |
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High |
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Medium |
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Low |
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looks good
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