HW-AT12 or HW-AT12X
The Asset Tag hardware models HW-AT12 and HW-AT12X use Bluetooth location through the Samsara network so you can track equipment and other assets. After satisfying the Prerequisites, you can activate the device, mount it, and confirm that it reports in the Samsara dashboard.
- LIC-AT-TAG license
Tip
Fleets have the best overall experience when they build on the Samsara Network by using Vehicle Gateways and powered Asset Gateways to cover vehicles and equipment that routinely travel near tagged assets, and wall-powered gateways (for example AG53) to cover yards or shops where assets sit stationary.
Gather the following before you start.
| Quantity | Description |
|---|---|
| 1 | HW-AT12 or HW-AT12X |
| 1 | Supplied for permanent attachment on the bottom face |
| 1 | VHB Adhesive |
| Additional optional tools supplied by the installer | |
| As needed | Zip-tie, lock wire, band, or hose clamp for the slot across the top of the device |
| As needed | Screws or bolts sized for the mounting tabs (see mounting torque and head dimensions in the installation steps) |
| As needed | Epoxy for permanent adhesive mounting when specified by your procedure |
| As needed | Lint-free cloth for surface cleaning |
| As needed | Isopropyl alcohol, 70 percent or higher for degreasing adhesive surfaces |
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To get started, activate your Asset Tag with the Samsara Fleet App (recommended) or by going to the activation page at the regional Samsara cloud URL assigned to your organization (such as cloud.samsara.com/activate, cloud.ca.samsara.com/activate, or cloud.eu.samsara.com/activate).
When you first add a device, Samsara identifies it by its serial number. To simplify management, rename the device with the asset name and add an asset photo. This helps you associate the Asset Tag with its attached asset, improves visibility in the dashboard, and enables features such as AI-powered categorization and estimated replacement value. Adding both an asset name and photo ensures the device appears as fully installed on the Asset Tag overview page.
- Review Asset Tag Placement Best Practices to determine the best mounting location and installation method.
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Mount the Asset Tag.
Choose your preferred mounting method:
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Loop fastener
Secure the Asset Tag through the slot across the top of the device with a key ring, zip-tie, or wire loop attached to small or round surfaces. Ensure the loop fastener is no more than 2.5mm in diameter.
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Screws or bolts
To avoid damaging the device mounting tabs, tighten fasteners to a maximum torque of 1.4 Nm (12.4 lbf-in) and use screw dimensions no larger than the following:
- Shank diameter: 4.5 mm
- Head diameter: 11.5 mm
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Adhesive mount
- Clean and dry the bonding area with isopropyl alcohol and a lint-free cloth.
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Apply the supplied VHB adhesive or epoxy on the bottom face for permanent attachment, or use the adhesive to hold the device in place while you add a loop fastener (for example a zip-tie through the top loop).
If using epoxy, follow the epoxy cure time and use guidance.
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Confirm the device is active in the Samsara dashboard.
Open the Reports > Asset Tag Overview and verify the device is active.
The location of the Asset Tag can take up to 5 minutes to display in the Samsara dashboard after the Asset Tag wirelessly communicates with Samsara's network of gateways.
- For ongoing use and configuration of your asset tags, proceed to Manage Your Asset Tags.
For ongoing use and configuration of your Asset Tags, see:
- Edit the device or associated asset settings: Asset Tag (AT) Device Settings
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Track your asset:
- Bluetooth Location Tracking for Asset Tags
- Samsara Network Activity Report for Asset Tags (ATs)
- Find Nearby Assets
- Inventory Report
- Dormancy Report
- Create location and movement alerts to receive notifications when an Asset Tag enters or exists a geofenced area. Because Asset Tag locations are approximate, set a larger geofence size or configure a duration for the alert to ensure optimal performance and reduce false positives for alerts.
This installation guide contains typical information specific to products manufactured at the time of its publication. The contents of this guide do not constitute a warranty and are for reference only. Consult applicable local laws and ordinances to determine any installation restrictions. It is the installer's responsibility to comply with all applicable laws and ordinances when installing this hardware.
Do not attempt to repair this product, use any third party replacement parts with this product, or otherwise modify this product except in accordance with product manuals or as otherwise instructed by Samsara. Failure to do so may cause property damage, lead to physical injury, or void your product warranty.
Any installation not in accordance with the instructions in the installation guide or otherwise in the Documentation or use of this product other than as described by the relevant IP rating or recommended operating conditions may result in unexpected downtime, system failure, physical injury or property damage, including water damage. Failure to follow these directions could result in serious injury or death.
This hardware and any associated software may not be compatible with third party products and/or services and may interfere with the operations of or void warranties for such third party products and/or services.
Failure to follow mounting instructions may create risk of physical injury or property damage from falling objects. If mounting the hardware to a building wall, check for wiring or plumbing before drilling any holes.
Batteries in the hardware may present a potential fire, explosion, or burn hazard or have a shorter life span if not used in accordance with instructions. Do not recharge, short circuit, crush, disassemble, heat above 140°F (60°C), incinerate, or expose the battery or its contents to water. Check with your local solid waste management authority for proper disposal and recycling options.
This product includes capacitors, which may present a potential fire, explosion, electric shock, or burn hazard. Do not touch or come into close proximity to any capacitors within this hardware. Do not use if seal appears damaged. Hardware may sustain water damage if the seal is damaged.
Keep this hardware between −40°F and 140°F (−40°C and 60°C). Failure to keep this hardware in the specified temperature range may result in safety risks.
Do not install this hardware on or near flammable or otherwise hazardous materials.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
UWB regulatory warning statement: UWB devices may not be employed for the operation of toys. Operation onboard an aircraft, a ship or a satellite is prohibited.
- To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
- To comply with RSS 102 RF exposure compliance requirements, this equipment should be installed and operated, keeping the radiator at least 20cm or more away from the person's body.
Class I, Division 1, Groups A-D, T4
Class I, Zone 0 AEx ia IIC T4 Ga
Ex ia IIC T4 Ga
−40°C ≤ Tamb ≤ +60°C
ATEX Marking: II 3 G Ex ic IIC Gc
Warning
Only use HCB CP1002135 Lithium pouch cell battery
Warning
Potential electrostatic charging hazard; refer to the instruction manual for more information.
Warning
Equipment batteries are not intended to be changed.
Warning
An appropriate mounting screw's material is required: The material shall be less than 10% in total of aluminum, magnesium, titanium and zirconium, with no more than 7.5% in total of magnesium, titanium and zirconium.
Complies with LT 62368-1 CSA C22.2 No. 62368-1
Complies To UL 60079-0 Ed. 7, UL 60079-11 Ed. 6, UL 913 Ed. 8 & UL 62368-1 Ed. 4
Complies To CAN/CSA-C22.2 NO. 60079-11:11, CAN/CSA-C22.2 NO. 60079-0:19 (R2024) & CAN/CSA-C22.2 NO. 62368-1 Ed. 4
Explosive atmospheres - Part 0: Equipment - General requirements [EN IEC 60079-0:2018]
Explosive Atmospheres - Part 11: Equipment Protection By Intrinsic Safety "i" [EN 60079-11:2012]
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This equipment should operate with minimum distance 20 cm between the radiator & your body. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
AT 12 | PN: 030-00024 | FCC ID: 2AIHD-AT12
AT 12X| PN: 030-00027 | FCC ID: 2AIHD-AT12
This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with Innovation, Science and Economic Development Canada RF exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person at all times. CAN ICES-3(A)/NMB-3(A)
AT 12 | PN: 030-00024 | IC : 21492-AT12
AT 12X| PN: 030-00027 | IC : 21492-AT12
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