Alerts enable you to receive notifications in email or SMS messages when incidents occur within your organization. Set up new alerts for timely notification of incidents that are outside of your organization’s normal operations to help you better manage all components of your fleet.
From the Alerts ( ) page, you can view alert incidents and create configurable alert triggers. To configure an alert, see Create or Edit Alerts.
After you configure an alert, you can view incidents from Alerts ( ) > Incidents.
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You can create and receive alerts for a variety of incidents including asset alerts, routing and dispatch alerts, safety alerts, gateway and sensor alerts, and compliance notifications.
The following table contains the most common alert settings by alert category; however, the alert configurations available for your fleet are dependent on your fleet settings and region.
Alert |
Description |
---|---|
Device Unplugged |
Alert when a Vehicle Gateway is unplugged from its vehicle. To set a Device Unplugged alert, set the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Device Battery Level |
Alert for device volts falling below threshold so you can proactively address impending battery replacement. To set a Device Battery Level alert, select the device alert type (gateway or sensor), set the alert source (all devices, specific tags, or specific devices), and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Connection |
Alert for offline device. To set a Connection alert, select the device alert type (gateway or sensor), set the alert source (all devices, specific tags, or specific devices), identify alert conditions (offline for more than 15 or 60 minutes) and set the alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Dash Cam Disconnected |
Alert for dash cam disconnected from vehicle. To set a Dash Cam Disconnected alert, set the alert source (all Vehicle Gateways, specific tags, or specific Vehicle Gateways). |
Fault Codes |
Alert when a vehicle has a fault. To set a Fault Code alert, set the alert source (all assets, specific tags, or specific assets), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. See Vehicle Fault Alerts for more information. |
Scheduled Maintenance |
Alert for upcoming scheduled maintenance. To set a Scheduled Maintenance alert, select the maintenance schedule to monitor and enter the advance indication to receive the reminder. |
Vehicle Engine Idle |
Alert when the engine is idle. To set a Vehicle Engine Idle alert, set the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
DVIR Defect |
Alert if a DVIR defect is created. To set a DVIR Defect alert set the alert source (all assets, specific tags, or specific assets). |
Safe DVIR with Defects (US) Safe Walkaround with Defects (UK) |
Alert for safe report with defect. To set a Safe DVIR with Defects (US) or Safe Walkaround with Defects (UK) alert, set the alert source (all assets, specific tags, or specific assets). |
Vehicle Battery |
Alert for battery level below set level. To set a Vehicle Battery alert, set the battery level voltage minimum, identify the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Vehicle DEF Level |
Alert if Diesel Exhaust Fluid (DEF) level falls below set level. To set a Vehicle DEF Level alert, set the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Vehicle Fuel Level |
Alert if fuel level falls below set level or % in time. To set a Vehicle Fuel Level alert, specify the alert fuel level conditions (below a fixed % or a % drop in a specified number of minutes), set the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Unsafe DVIR (US) Unsafe Walkaround (UK) |
Alert upon submission of unsafe DVIR. To set a Unsafe DVIR (US) or Unsafe Walkaround (UK) alert set the alert source (all assets, specific tags, or specific assets). |
Harsh Event |
Alert for harsh vehicle events To set a Harsh Event alert, apply the alert to one or more categories (Harsh Acceleration, Harsh Brake, Crash, Harsh Turn, Rolling Stop, Forward Collision Warning, Distracted Driving Detection, Unsafe Following Distance, or All), and set the alert source (all vehicles, specific tags, or specific vehicles). |
Speed |
Alert for speed-based conditions. To set a Speed alert, specify either:
Set the alert source (all assets, specific tags, or specific assets), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Equipment |
Alert for auxiliary equipment. To set an Equipment alert, set the auxiliary asset alert source, alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Equipment Engine State |
Alert if an engine was turned on or off. This visibility also notifies users when equipment is not in use for a specific, intended purpose. |
Equipment Battery Voltage |
Alert for potentially low battery levels across your powered equipment based on set voltage thresholds. Efficiently investigate assets and leverage data to better plan maintenance/parts purchasing/new asset procurement. |
Temperature |
Alert when temperatures are outside of acceptable set conditions. To set a Temperature alert, choose the set of conditions for the alert (ambient or probe) and the event (rises above, falls below, is inside range, or is outside range), set the temperature threshold, set the alert source (all temperature sensors, specific tags, or specific temperature sensors), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Humidity |
Alert for humidity outside of acceptable set conditions. To set a Humidity alert, choose the event (rises above, falls below), set the humidity % to observe, set the alert source (all humidity sensors, specific tags, or specific humidity sensors), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Reefer Alarm |
In the event that an alarm is triggered on your reefer, this information will populate in your dashboard. You also have the ability to read and clear alarms on your reefer unit from your dashboard. Reefer alarms fall into one of the following categories:
|
Reefer Temperature |
Alert when the temperature inside the reefer container exceeds limits. |
Route Stop Arrival |
Alert at a set time before arriving at an address. To set a Route Stop Arrival alert, specify a number of minutes prior to arrival at a route stop address, and set the alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Geofence |
Alert for asset location within or outside of geofence. To set a Geofence alert, enter a route stop address and identify a Location Name, define the geofence, set the alert source (all assets, specific tags, or specific assets), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Movement |
Alert for asset movement. To set a Movement alert, choose the type of movement to alert (start, stop or both), set the alert source (all assets, specific tags, or specific assets), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. NoteIf Wake on Motion is not activated for your organization, any Movement alerts created will not trigger. |
Document Submission |
Alert for specific types of document submissions. To set a Document Submission alert, choose the type of document submission to alert (accident, bill of lading, citation, fuel receipt, scale ticket, proof of delivery), and set the alert source (all drivers, specific tags, or specific drivers). |
Driver Message Received |
Alert when a driver sends a message. To set a Driver Message Received alert and set the alert source (all drivers, specific tags, or specific drivers). |
Out of Route |
Alert for route deviations. To set an Out of Route alert, choose the type of movement to alert (start, stop or both), set the alert source (all vehicles, specific tags, or specific vehicles), create a buffer distance in miles, and an alert time threshold in minutes. |
Risk Zone |
Alert when your assets or vehicles enter a risk zone geofence. See Manage an Address to set the geofence zone. |
Panic Button |
Real-time notification and optional video uploads when the driver activates the panic button. To set a Panic Button alert, choose the video upload option and set the alert source (all Vehicle Gateways, specific tags, or specific Vehicle Gateways). Enable video upload, alert banner, select vehicles |
GPS Signal Loss |
Alert when no GPS data is received from a VG. To set a GPS Signal Loss alert, configure the signal loss time (minimum threshold of 20 minutes), define the alert for all geofences or for Risk Zone geofences only, and set the alert source (all Vehicle Gateways, specific tags, or specific Vehicle Gateways). See Enhanced Security-Related Alerts for additional settings options and information. NoteAvailable in Mexico only. |
Cell Signal Loss |
Alert for when no data is received from a VG. To set a Cell Signal Loss alert, configure the signal loss time (minimum threshold of 20 minutes) and define the alert for all geofences or for Risk Zone geofences only, and set the alert source (all Vehicle Gateways, specific tags, or specific Vehicle Gateways). For additional settings options, see Enhanced Security-Related Alerts. NoteAvailable in Mexico only. |
Driver HOS Violation |
Alert for impending driver Hours of Service (HOS) violations. To set a Driver HOS Violation alert, configure the time in advance of violation (0 - 60 minutes), select the event (missed rest break, shift driving limit, shift duty limit, cycle limit), and set the alert source (all drivers, specific tags, or specific drivers). Canada / Cross-border Fleets: For fleets in Canada, the Hours of Service violation alert includes location specific Canadian violations as well. |
Unassigned Driving (Driver App) |
Alert if the vehicle moves without an assigned driver. This alert should only be used for drivers who normally use the Samsara Driver App for sign in. To set a Unassigned Driving (Driver App) alert, set the alert source (all vehicles, specific tags, or specific vehicles), alert time threshold in minutes, and alert schedule window. For the alert schedule window, you can either enable or disable time periods during which Samsara raises alerts. |
Policy Violations |
Alert for driver or vehicle policy violations. To set a Policy Violations alert, select the policy violation alert categories (no mask, no seatbelt, camera obstruction, or all) and select the alert source (all vehicles, specific tags, or specific vehicles). |
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