The Alerts > Alerts Incidents page displays a summary of the most recent incidents. For more information about the fields on the Alerts Incidents page, see Alert Incident Details.
To navigate the list of Alert Incidents, perform the following workflow:
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Select Alerts (
).
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To view a specific set of incidents, filter by date and time, use the Search, or apply any of the following filters: Trigger Type or Resolution Status (Resolved, Active).
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Select an incident to view additional alert information, such as a summary and status of the alert including resolution status, if applicable, when the event occurred, the gateway that observed the event, and any notifications provided.
You can also View Alert to configure the alert in respect to the incident selected.
For each alert, you can view the following information:
|
Field |
Description |
|---|---|
|
Source |
Vehicle or device name that triggered the alert. |
|
Details |
Type of trigger. |
|
Start Time |
Time at which the incident first detected the incident. |
|
Duration |
Length of time over which the incident was detected. |
|
Status |
Status of the incident. If the incident is ongoing, the status is Active. Otherwise, if the activity no longer triggers the alert, the status is considered Automatically Resolved. |
If you need to edit the triggers or actions of an alert configuration, you can also select more actions ( ••• ) menu > Edit Alert Config in the row of the incident to jump to the alert configuration.
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