To ensure that the scheduled arrival and departure data in Route Reports is as accurate as possible, you can edit any completed, in-process, or scheduled route to reflect changes to the trip or the route. For traceability, you can also Review the Stop Audit Log.
To edit arrival or departure trip details or to assign a driver or vehicle to a route, see Edit Trip Details. To edit the scheduled route details, see Edit a Planned Route. To edit stop notes for your driver, see Edit Stop Notes.
To edit the trip details or to manually indicate a route stop as completed, you can edit the route Arrived At and Departed At details from the trip schedule:
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Navigate to Dispatch (
) > Routes.
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Locate the route from the list.
Narrow the scope of the results using the date selector at the top of the Routes report or by selecting tags.
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Select the route to view the trip details.
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To edit a specific stop, continue to the next step. To edit multiple stops or to assign the route to a driver or vehicle, select More Actions > Edit. After you make the alteration to the route, Save Changes to confirm the change.
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Select the stop from the route and click View details.
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From the route Schedule, click Edit.
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Edit the Arrived At or Departed At details and provide Remarks for the edit (optional).
After you provide an arrival and departure time for a
Skippedstop, the stop automatically updates toCompleted. -
Save to confirm the changes.
If the planned route arrival or departure time changes, you can edit the route details to ensure accurate data in the Planned vs Actual Route Report. To edit a route stop in the Samsara dashboard, perform the following workflow:
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Navigate to Dispatch (
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Locate the route from the list.
Narrow the scope of the results using the date selector at the top of the Routes report or by selecting tags.
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Select the more actions menu ( ... ) > Edit on the route to navigate directly to the Edit Route page.
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Edit the route details.
See Plan a Route for details on creating a route including origin and destination locations and arrival and departure time calculations.
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Save Changes to confirm the route edits.
Any change to the arrival status of a stop on a route, such as skipped or arrived, is logged in the route stop Audit Logs. This includes changes that are manually updated by the driver or fleet administrator or automatically detected by GPS location. The route stop Audit Logs provide a timeline of each status update so that you can monitor and review the timeline of any status changes.
For each status change, the Audit Logs display the following information:
|
Field |
Description |
|---|---|
|
Event |
Description of the status change. |
|
Event Time |
Timestamp of the start of a status change. |
|
Logged At |
Timestamp of the completion of a status change. |
|
Comment |
For manually generated event, any additional notes provided for the status change. |
|
Initiated By |
Person or system that initiated the event, such as Admin or Automated Tracking. |
|
Status |
Stop status (Scheduled, Arrived, Skipped, EnRoute, Completed) |
To view the Audit Log for a route stop:
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Navigate to Dispatch (
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Locate the route from the list.
Narrow the scope of the results using the date selector at the top of the Routes report or by selecting tags.
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Select the route to view the trip details.
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Select the stop from the route and click View details.
The stop detail displays the Audit Logs below the Schedule details and Location map.
Stop notes are instructions provided to drivers for a stop. These notes often include information such as pick up or delivery contact information, times, addresses, trailer requirements, or specialized cargo requirements. If you need to correct the stop notes from your Transportation Management System (TMS), or if you need to update notes for your driver after you planned a route, you can make edits in Notes.
To edit stop notes from the Samsara dashboard for your drivers to view in the Samsara Driver App, perform the following workflow:
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Navigate to Dispatch (
-
Locate the route from the list.
Narrow the scope of the results using the date selector at the top of the Routes report or by selecting tags.
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Select the route to view the trip details.
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Select the stop from the route and click View details.
The stop detail displays the Notes below the Audit Logs.
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Click Switch to unformatted notes.
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Select Edit Notes.
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Make your edits.
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Save.
The updated stop notes are immediately viewable for your driver on the Samsara Driver App.
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