The Samsara Vehicle Gateway (VG) automatically detects crashes based on g-force values. However, minor collisions and fender benders that are less than 2 g are not automatically flagged as crashes because they cause a very low g-force reading. For these events, you can manually indicate a crash event from the video retrieval to enable you to track the event for coaching in your Safety Inbox.
Manually generated crash events will display a Max G-force of 0.00 g. Availability is limited to the following circumstances:
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Events are only available for vehicles on a known trip.
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Events are not available for multi-cam videos.
Use the following workflow to manually create a crash event:
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Before you can create the crash event, you must first request the video retrieval of the event.
As with all video requests, video retrieval is dependent on camera storage capacity. You must request the footage while it is available for retrieval on the dash cam.
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Navigate to Safety (
) > Video Library > Saved.
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Locate the video retrieval from the the list or use Search or Tags to narrow the scope of the results.
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Select the more actions menu ( ... ) > Create Crash Event.
The safety event can take up to six hours to display in your Safety Inbox and safety reports.
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