Samsara Vehicle Gateways (VGs) provide cloud connectivity for real-time and historical tracking of sensor data (for specifications, see the VG Data Sheet). Each VG Model comes with the device, corresponding cable for your diagnostic port, and mounting accessories.
After you activate your VG in the Samsara Dashboard, install the VG on your asset. Watch the VG Installation Video for your VG model or follow the instructions.
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VG34 |
VG54 and VG54-NAH (US Only) |
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To install a VG:
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Unbox the VG.
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To ensure you have all the right hardware and install guides based on the cable type required for the vehicle, see the Vehicle Gateway Hardware Compatibility Matrix.
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Connect one end of the provided cable to the diagnostic port in the vehicle, typically located below the steering column, and the other end to the VG.
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Observe the light on the gateway connection port of the gateway. Initialization can take up to three minutes. During initialization, the light is orange. After initialization is complete and the gateway is connected to the Samsara Cloud, the light turns green.
Note
If the light flashes orange, the gateway is attempting to establish a WiFi or cellular connection to the Samsara Cloud. If it does not connect after three minutes:
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Verify that the installation and physical location of the gateway and the truck are not obstructed (for example, not in a garage).
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Perform a hard reboot: Unplug the gateway for 15 minutes, then plug it back in and take the vehicle on a short trip.
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Contact Support if a location does not report.
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To streamline gateway activation, see Streamline Hardware Installation with the Samsara Fleet App.
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Next, set up the gateway in the Samsara Dashboard. See Name a Gateway and Configure a Gateway.
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If in the future, you need to replace a gateway, please follow the steps outlined in the following topics:
The type of cable that you need to install a Vehicle Gateway (VG) depends on the type of port, pin count, and diagnostic needs of the vehicle. Verify the cable you need for your VG model before you install the VG (if needed, see the Cable Exchange Process).
Refer to the following tables for additional cables and accessories as needed for your VG model.
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Item |
VG34 Product |
VG54 Product |
|---|---|---|
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Enhanced VG Series direct-wire non-diagnostic power cable |
CBL-VG-BPC |
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Enhanced VG Series J1708 (6-pin) |
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Enhanced VG Series J1939 or J1708 (9-pin) BPAC was a white label OTS adaptor for PACCAR engines; for VG54 we can use the CJ1939 cable |
CBL-VG-BPAC OR ACC-BPAC For more information, see the J1939 video. |
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Enhanced VG Series J1939 cable for Volvo/Mack OBDII connectors |
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Enhanced VG Series RP1226 Cable |
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Enhanced VG Series OBDII J1962 L-mount cable Note: CBL-VG-BHE-Y1 is a secondary CAN cable for Hyundai Ioniq. For VG54 COBDII-Y1 can be used |
CBL-VG-BHE-Y1 |
See Cable Exchange Process to swap a B-class cable for a C-class cable. |
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Enhanced VG Series OBDII J1962 L-mount cable for Ram Promaster and similar. This cable has secondary CAN on pins 1_9 and it is used for Ram Promaster and potentially for Hyundai and Kia vehicles |
N/A |
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VG54 OBDII diagnostics cable for European commercial light duty and passenger vehicles with OBDII connection. Includes the #3 bracket for Mercedes use case. |
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Enhanced Universal OBD-Y2 Cable Secondary CAN pins on 1_9 (same as Y2 cable but with different bracket). This cable is used for Fiat Doblo/Ducato |
N/A |
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Enhanced VG Series Tachograph Cable for Heavy Goods Vehicles |
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Enhanced VG Series cable for connecting to FMS interfaces CBL-VG-BFMS-Y1 = FMS cable with Y Split |
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Enhanced VG Series Isuzu cable |
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Breakout Cable for Auxiliary inputs on VG54 |
N/A |
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Cable to connect EU Carrier Supra families of reefers to a Vehicle Gateway via USB |
USB cable is backwards compatible with VG34 |
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VG cable to connect EU Carrier Xarios and Pulsar families of reefers to a Vehicle Gateway via USB. Luft Cable |
CBL-VG-BRCR-Y0 |
CBL-VG-BRCR-Y0 |
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CAN C cable for tacho download |
N/A |
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CAN C cable for tacho download with Y split |
N/A |
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American wall outlet plug, goes with CPWR cable NoteCable CBL-VG-CPWR and wall wart ACC-4A12-WW can be ordered as a bundle ACC-CWPB-NA |
ACC-2A12-WW |
ACC-4A12-WW |
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(4 amp wall wart for Europe) European wall outlet plug, goes with CPWR cable |
ACC-TACH-EUP |
ACC-4A12-EU |
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(4 amp wall wart for the UK) UK wall outlet plug, goes with CPWR cable |
ACC-TACH-PWR |
ACC-4A12-UK |
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VG54 connector for use with ACC-4A12-WW (or ACC-4A12-EU or ACC-4A12-UK) power adapter for powering a VG54 from a standard wall outlet. Also compatible with ACC-BDH and ACC-BDHE. VG34 molex cable to connect to wall adaptor. |
ACC-TACH-EXT |
CBL-VG-CPWR |
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Enhanced Heavy Duty VG Series J1939 cable for MX-13, MX-11 and PX-9 engines from specific years:
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CBL-VG-BJ1939-Y0 with CBL-VG-BPAC For more information, see the J1939 video. |
(VG54-NAH only) CBL-VG-HJ1939-PAC |
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Item |
VG34 Product |
VG54 Product |
|---|---|---|
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USB accessory to accommodate eight additional auxiliary inputs to the Vehicle Gateway. |
First add CBL-VG-CAUX to lines 1-5, then ACC-AUX to lines 6-13 |
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Panic Button accessory for the VG54 and Diagnostic Hub |
ACC-BPB |
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Privacy Button accessory for the VG54 and Diagnostic Hub |
ACC-BPR |
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VG34 USB CAN/HUB |
N/A |
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Tacho reader for UK |
HW-TACH-RDR |
HW-TACH-RDR-VG54 |
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Tacho reader for EU |
HW-TACH-RDR-EU |
HW-TACH-RDR-VG54-EU |
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Camera connector |
Not compatible with VG34 |
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Mounting bracket for certain installations |
ACC-BMB |
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Cigarette lighter cable |
CC-CIG-LIGHT |
N/A |
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