If you have removed a VG from a vehicle and plan to reuse the VG at a later time, you can deactivate the gateway to preserve the data associated with the vehicle. For specific instructions to use the gateway in a different vehicle, see Move a Vehicle Gateway from One Vehicle to Another.
Each VG is associated with a single vehicle and reports GPS, sensor, diagnostic, and dash cam data to the Samsara dashboard. Because Samsara logs the current and historical readings associated with the paired vehicle, it is important to retrieve video and deactivate the gateway before attempting to reuse it in another vehicle. After deactivating the VG, all data associated with the old vehicle is preserved. The gateway stops reporting live GPS and telemetry to the dashboard. You can then reset the configuration and save all new data to the new vehicle. The deactivated gateway becomes an unpaired device in your inventory that you can assign to another vehicle.
Note
Deactivating or removing a VG preserves the vehicle's historical record in the Samsara dashboard. If a vehicle has recent Hours of Service (HOS) activity, you generally cannot delete it until that activity is at least 90 days old. How long HOS data is retained can also depend on your organization's data retention settings.
Use the following workflow to deactivate one or more VGs:
-
Select the Settings icon (
) at the bottom of your Fleet menu.
-
From within the Devices settings, select Devices > Gateways.
-
Select one or more VGs to deactivate.
-
Select Deactivate Gateway.
Note
Depending on your role, this option may be available under the More Actions menu. Only users with sufficient permissions, such as an admin, can see and use the deactivation option. If you do not see it, ask an admin to perform the action.
-
Click Deactivate to confirm the removal of the gateways from your dashboard.
Any data collected by that gateway is preserved under the original vehicle name, and the vehicle is removed from active dashboard lists and live views.
-
To view unpaired vehicles, navigate to Overview (
) > Assets and use the Gateway filter to display devices with
No Gateway Paired.
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