Use the following steps for standard installation of dash cam models manufactured prior to the CM33 and CM34. For specific instructions to install a CM33 or CM34 model Samsara Dash Cam, refer to the CM33/CM34 Dash Cam Installation Guide.
To install a dash cam, you will need:
After you have the necessary tools and components, follow the general steps below to install your dash cam or review the supplemental Dash Cam (CM) Install Guide (PDF).
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Identify the mounting location and thoroughly clean with the provided wipe. For optimal visibility and to ensure accurate AI Event Detection, position the camera below the rear view mirror and above the windshield sweep. For regional and AI positioning recommendations, see:
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Peel off the protective sheet and firmly press the dash cam against the windshield. Make sure there are no large bubbles between adhesive and glass.
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Adjust the camera angle so that the camera hangs perfectly vertical, then tighten both screws using the hex key.
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Run the cable across the top of the windshield and secure it using the cable clips or tuck it under the glass seal around the windshield.
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Plug the camera into the USB port of the Vehicle Gateway (VG).
For best results, the cable should not wrap around the gateway or cross the diagnostics cable.
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After the dash cam is installed in the vehicle and connected to a VG, verify the installation:
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Verify that the new dash cam displays in the Samsara dashboard (settings (
) > Devices > Cameras.
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To confirm appropriate placement, Test Dash Cam Positioning.
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When your dash cam is installed, confirm that video capture is working and set up Dash Cam Disconnected alerts to stay informed if a dash cam becomes disconnected.
After the vehicle has completed a trip, confirm that video capture is working as expected using the following workflow:
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From Fleet Overview (
) > Assets, locate or search for the vehicle in the list.
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Click the vehicle name to open its recent trip details.
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Under Trip History, confirm that you can see a still image from the trip’s front-facing camera.
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To check live video feeds, select Show trip images to open the Trip Timeline.
Depending on your camera model, you’ll see either front-facing video or both front- and dual-facing video feeds.
Note
If still images or video feeds aren’t visible, troubleshoot your dash cam.
To proactively detect when a dash cam disconnects, configure an alert to receive a push notification, SMS, or email.
When creating the alert, set the trigger to Dash Cam Disconnected.
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