Before you install a new dash cam, you must remove your existing dash cam and mounting bracket.
Refer to the following recommended workflow for safe and efficient removal of your installed equipment:
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Before you begin, gather the following items:
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Isopropyl alcohol
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Fishing line (20-40lb test) or waxed dental floss
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Citrus-based cleaner, such as Goo Gone
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Microfiber cloth
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(Optional) Non-marring tool such as a plastic putty knife
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(Optional) Indirect heat such as sun exposure or a hairdryer
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Unplug the dash cam from the USB port on the Vehicle Gateway (VG).
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Using isopropyl alcohol, lubricate the adhesive perimeter around the dash cam mount.
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To soften the adhesive for easier removal, apply indirect heat. Then use a sawing motion with fishing line or dental floss to separate the mount adhesive from the surface. If needed, use a non-marring tool to scrape the adhesive.
The mount cannot be reused after the adhesive has been removed.
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Return the old hardware to Samsara if a return is authorized. For more information, see https://www.samsara.com/support/hardware-warranty.
If the old hardware is not eligible for return, dispose of it properly in accordance with your local recycling process. As the gateways contain lithium batteries, it is recommended to observe the local guidelines for battery and electronic waste disposal and take care when handling them. To find the recycling guidelines for your area, consult your local Recycling Center.
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Apply a citrus-based cleaner to a microfiber cloth and gently clean any remaining adhesive residue using circular motions.
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Thoroughly remove any leftover residue before installing a new dash cam. Apply isopropyl alcohol to a clean cloth and wipe the surface to remove any citrus cleaner residue.
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