If a driver forgets to sign out, or if they have issues signing out of their Samsara Driver App, you can end their session remotely from the Samsara dashboard.
Remote sign-out is useful in these situations:
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A driver is still assigned to a vehicle after their shift, which could lead to HOS violations if the vehicle is moved.
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A driver needs to update their Samsara Driver App , which can be triggered by signing out and back in.
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You need to prevent unauthorized access to the app, such as when a device is lost or stolen.
For more information, see the following topics:
You can manage remote sign-out if your role is Full Admin, Standard Admin, or Standard Admin (No Dash Cam Access). You can also use a custom role as long as it includes Essentials > Drivers (View and Edit) and Advanced > Remotely Sign Out Drivers.
Administrators can only sign out drivers within their domain, as defined by your organization's tag-based access. For example, an administrator assigned the Southern Region tag will only be able to remotely sign out drivers who are assigned that same tag.
The Hours of Service Report (Compliance () > Driver HOS) can help you identify drivers who might be at risk for HOS violations because they forgot to sign out of the Samsara Driver App.
To further refine the report, you can:
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Sort by Vehicle name to see which drivers are currently assigned to which vehicles.
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Filter by Vehicle Assignment to view drivers who have or do not have a vehicle assignment.
There are two ways to remotely sign out a driver: from the Driver Overview or from the Driver HOS Page.
Note
You cannot remotely sign out a driver who is currently in Driving, Yard Move, or Personal Conveyance duty status. Remotely ending a driver's session will unassign their current vehicle, if one is assigned. Signing drivers out does not change their duty status.
To remotely end a driver's session from the Driver Overview, follow this workflow:
To remotely end a driver's session from the Driver HOS Page, follow this workflow:
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