An admin may need to revoke or resend a user's access while an invitation is still pending. For example, an admin invites another admin and mistypes their email, and wants to revoke the invitation. Another example is if an email invite is lost for a newly invited admin and the welcome email must be resent.
To revoke or resend a welcome email invitation:
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Navigate to Settings (
) > Users & Roles.
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Select the Pending Invitations tab.
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Locate the more actions ( ••• ) menu in the row of the user whose invitation you want to revoke or resend.
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Select the desired action:
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Resend sends another welcome email to the same email address listed.
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Revoke removes the invitation to the listed email address and blocks access. Users who accept an invitation after revoked access are unable to complete the creation of their account.
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