To manage privacy concerns, Samsara can blur most uploaded and saved footage for all individuals (drivers, passengers, and pedestrians). Blurring can be applied to videos in the dashboard (safety event videos and video retrievals), downloaded videos, and trip stills.
There are three different Identity Blurring features that you can enable separately or together through the Feature Management page:
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Exterior Identity Blurring (CM31 and CM32)
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Driver Identity Blurring (CM32)
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HD NVR Blurring (HD NVR system)
As soon as you enable your preferred Identity Blurring features, Samsara applies the settings to any future image and video captures.
Note
Samsara does not retroactively blur images and videos captured before the feature is enabled.
Identify Blurring also has the following exceptions and usage notes:
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If you have Live streaming enabled, using Take New Still will capture unblurred images and videos, however, only users with explicit live streaming permissions can initiate live streams.
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Certain overlays for AI events (Distracted Driving and Forward Collision warning) will no longer appear on images and videos though the detection capability is not be impacted.
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In the event that you need to retrieve unblurred footage such as to exonerate a driver or as requested by law enforcement, Dashboard admins can download unblurred images and videos. For more information, see Download Unblurred Footage.
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