CM33/34 Dash Cam Installation Guide

Cable

Increment lines ^[a]

Alignment line

Microphone

Increment line

Dash cam button

Mount locking screw (Hex M3), both sides

LED

Speaker

Front-facing camera and protective liner

Inward camera locking screw (Torx T8) ^[a]^[a]

Adhesive and protective liner

Inward-facing camera and protective liner ^[a]

Mount

Alignment line ^[a]

Mount locking screw (Hex M3), both sides

^[a] Only on Dual-Facing AI Dash Cam

Install a CM33/CM34 Dash Cam

Before you begin:
1. Gather the equipment and tools:
  
  Dash Cam
  
  Alcohol wipe
  
  Vehicle Gateway (sold separately)
  
  Allen key
  
  Diagnostic cable (sold separately, may vary by vehicle type)
  
  (4) Cable clips
2. If you have a previously installed dash cam, remove your existing equipment or follow our recommended steps to Remove an Installed Dash Cam.
3. Ensure your Vehicle Gateway (VG) is installed and activated, and activate your dash cam. Visit https://cloud.samsara.com/activate or follow the guided instructions in the Samsara Fleet App to complete activation.
Identify a mounting location. For optimal visibility:
- Choose a location with clear glass, avoiding areas with black coating or dot patterns.
- Position the device below the rear view mirror, within the windshield wiper sweep. Refer to specific mounting tips for US and UK.
- If utilizing AI event detection features, follow the Dash Cam Position Recommendations and AI Detection Best Practices.
- Ensure there is adequate clearance for Allen key access on both sides of the device.
Thoroughly clean the windshield mounting surface and any areas where you plan to install a cable clip.
To prepare the windshield mounting surface and any areas intended for cable clip installation, use the provided alcohol wipe to remove any residual cleaner residue. If further cleaning is needed, use a lint-free cloth with alcohol that is 70% or greater in concentration.
To ensure the dash cam securely adheres to your window:
- Make sure the surface is completely dry. Allow all alcohol residue to evaporate fully before installation, and remove any condensation. Wiping the windshield with a clean, lint-free cloth can speed up drying.
- Install the dash cam only when temperatures are above 50°F (10°C). In colder conditions, use the vehicle’s windshield defroster or a heat gun to help the adhesive bond effectively for a secure installation.
(Optional) For an angled windshield, install angled window mount ACC-CM-BSHIM (not included) onto the camera.
Adhere the dash cam to the windshield. Peel off the adhesive liner and firmly press the camera against the windshield for at least 30 seconds.

Note

Apply pressure quickly and in one motion. The adhesive is single-use only, and after adhered, the dash cam cannot be repositioned. To purchase a replacement mount, order SKU ACC-CM-BMNT from the Webstore or contact your Account Executive or Customer Success Manager.
Inspect the installation from the outside of the vehicle for proper adhesion. A lighter surface indicates area where the adhesive has not fully bonded to the windshield.

Tip

To remove any bubbles, use a flat-head screwdriver or small pry tool in the center of the backside of the mount to press out the bubbles.
Prepare and position the camera lens(es).
1. Remove the protective film from the inward-facing lens (CM34 model only) and the road-facing camera lens.
2. Use the larger end (size M3 hex) of the Allen key to loosen both mount screws before adjusting. Rotate the camera body so it hangs perfectly vertical, then lightly tighten the screws. Do not fully tighten until you confirm camera positioning later in this workflow.
3. (CM34 Only) Use the smaller end (size M2 hex) of the Allen key to loosen the inward-facing camera screw. Angle the lens toward the center of the cabin, then lightly tighten the screw. Do not fully tighten until you confirm camera positioning later in this workflow.
Connect the dash cam.
1. Run the cable across the top of the windshield.
  
  Secure using cable clips or tuck the cable under the glass seal around the windshield.
2. Plug the camera into the USB port on the Vehicle Gateway.
  
  For best results, do not wrap the cable around the Vehicle Gateway or route across the diagnostics cable.
Complete the installation.
1. Turn the vehicle on.
2. Verify installation:
  - Samsara dashboard: See Test Dash Cam Positioning
  - Samsara Fleet App: See Streamline Hardware Installation with the Samsara Fleet App
  If all points of interest are not captured (see the following example), use the provided Allen key to loosen the camera before re-adjusting. After all points of interest are captured, use the Allen keys to tighten both mount locking screws and, if applicable, the inward camera locking screw. Do not overtighten.
  
  Note
  
  You may need to take a short trip for the camera to begin recording. A trip is registered when the vehicle reaches 5 mph (8 km/h).
3. (Optional) To install the dash cam on multiple identical vehicles in the same position, use the increment lines as a reference. Align the increment line on the bracket with the alignment line on the dash cam to replicate its angle. For the CM34, align the increment line on the driver-facing lens to replicate the driver-facing angle.
Have more questions? Report an Issue.

Important Safety and Use Information

_{This installation guide contains typical information specific to products manufactured at the time of its publication. The contents of this guide do not constitute a warranty and are for reference only. Consult applicable local laws and ordinances to determine any installation restrictions. It is the installer’s responsibility to comply with all applicable laws, and ordinances and rights to privacy in your jurisdiction when installing this hardware.}

_{Do not attempt to repair this product, use any third party replacement parts with this product, or otherwise modify this product, except in accordance with product manuals or as otherwise instructed by Samsara. Failure to do so may cause property damage, lead to physical injury, or void your product warranty.}

_{Any installation not in accordance with the instructions in the installation guide or otherwise in the Documentation or use of this product other than as described by the relevant IP rating or recommended operating conditions may result in unexpected downtime, system failure, physical injury or property damage, including water damage. Failure to follow these directions could result in serious injury or death.}

_{This hardware and any associated software may not be compatible with third party products and/or services and may interfere with the operations of or void warranties for such third party products and/or services.}

_{Do not install or adjust hardware while driving or operating the vehicle. Do not install this hardware in a location that could interfere with the driver’s visibility, operation of vehicle controls, or on or near airbag panels or within the working range of an airbag.}

_{Do not install this hardware on or near flammable or otherwise hazardous materials. This hardware may burst if placed near flammable or other hazardous materials, creating a risk of fire, burn, shock, or other serious injury.}

_{This product includes capacitors, which may present a potential fire, explosion, electric shock, or burn hazard. Do not touch any capacitors within this hardware.}

_{Please always pay attention to your surroundings and drive safely, comply with all traffic laws, and observe the road and driving conditions at all times. Do not rely on the product to alert the driver of safety hazards or to prevent collisions. The hardware and associated software may not work as intended depending on road conditions, other vehicles, weather, and other factors.}

_{This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.}

_{This device complies with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.}

_{This symbol on the product(s) and / or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery, and recycling, please take this product(s) to designated collection points where it will be accepted free of charge.}