Note
This article is for drivers. If you are an admin, such as a fleet manager, view the admin version of this article: Enable Samsara Assistant in the Driver App for Your Drivers.
Samsara Assistant is an AI-powered assistant in the Samsara Driver App. As a driver, you can ask questions in text (or with device keyboard voice-to-text) and get answers from Samsara Help Center articles and from your own driving data, such as hours of service (HOS) status, remaining drive time, route details, Safety Score changes, and vehicle issues. With Samsara Assistant on the Samsara Driver App, you can get real-time assistance without requiring admin check-ins for common questions, gain insight about your tasks, safety, and compliance, and streamline your app usage.
Caution
Data from organizations, your data, and assistant conversations are not used to train third-party models such as OpenAI GPT-4 or Anthropic Claude. As a driver, you will continue to only see information that your existing permissions already allow.
You can ask Samsara Assistant about:
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Samsara knowledge: Common support topics from the Samsara Help Center (for example,
How do I to edit my logsorHow do I reset my password?). -
Driver status and vehicle: Remaining drive time, HOS violations, Safety Score changes, and vehicle issues (for example,
How much drive time do I have left?orWhy did my Safety Score change?). -
Routes: Next stop, the day's route, and estimated time of arrival to the next stop (for example,
What's my route for the day?orWhat's the ETA to my next stop?).
You can open Samsara Assistant from the Driver App bottom navigation, then type a question or use your device keyboard voice-to-text option. Answers appear as text, and important displays such as HOS dials stay visible while you chat.
Samsara Assistant is on by default. If you do not see Assistant in the bottom navigation, ask your fleet manager to turn it for you.
To ask Samsara Assistant a question in the Driver App, perform the following workflow:
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In the Samsara Driver App, tap Assistant in the bottom navigation.
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Type your question, or use voice-to-text on your Apple or Android keyboard, then send it.
Answers appear as text only. The assistant does not read answers aloud.
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(Optional) Tap thumbs up or thumbs down on a response to rate it, or type /feedback followed by your message to send additional feedback.
Chat history stays available when you close and reopen the chat. Signing out, signing back in, or closing and reopening the app clears the conversation.
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