The Samsara Driver App is built to function regardless of the device internet connectivity status. When connected to the internet, it is safe for the driver to send the app to the background or sign out from the app without issue.
If the app is disconnected from the internet, the Vehicle Gateway (VG) continues to collect data. When the connection is reestablished, the app transmits the collected data to the Samsara cloud.
The following sections summarize the connection states and best practices for each state:
This connection state indicates the app is offline and does not have a direct connection to the VG Wi-Fi hotspot. When the app is in this state, the VG continues to record auto duty transitions, but the app does not receive the updates. During this period of time, the information in the driver app may not match the information that displays in the Samsara dashboard.
Note
To prevent technical difficulties, do not sign out from the app while in this connectivity state.
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This connection state indicates that the app is offline but has a direct connection to the VG using Wi-Fi hotspot .
When in this state, the VG continues to record auto duty transitions and sends updates to the app in real time.
Note
To prevent technical difficulties, do not sign out from the app while in this connectivity state.
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