Admins create pre-populated documents via the API (often using data from their transportation management system) for drivers to fill out at specific stops. However, we have learned that drivers sometimes fail to submit those pre-populated documents correctly due to confusion with the Driver App visuals. We have made some minor visual updates to the route stop details screen to improve drivers' experience and stop task completion rate.
How it works
- Color and wording updates on the "stop task" section on the route stop details screen to provide drivers with better visual cues
- Drivers are now required to complete all pre-populated stop task documents before submitting new stop-specific documents
Updated route stop details screens
In the below example, the driver has two required documents: “Depart Shipper” and “Bill of Lading” at this route stop
The driver can click on the “submit” button right next to the document name to open the document. The status will be transitioned to “Submitted” once the driver completes the document.
The driver must submit all required documents before he can submit new documents at this route stop
We can turn on the updated UI for the entire org, or for selected drivers first. Please let your Samsara CSM know your preference.
If you prefer to turn on the updates for a small group of drivers first, you may retrieve the driver ID(s) from the Samsara dashboard.
Instructions for identifying driver IDs:
Navigate to the drivers list
Navigate to drivers' details page by click on the drivers name. The drivers ID is available as part of the URL (in this example, the driver ID is 6824406)