Samsara's route tracking feature provides a reliable system that enables your fleet to complete deliveries and services. With route tracking, you can plan routes and monitor them in real-time as a driver or vehicle executes those route plans. Then, to tune your route, you can use Samsara reports to determine the route’s performance and efficiency.
Samsara tracks routes by the GPS location from the vehicle traveling along the created route. A route is considered started when the vehicle leaves the geofence from the start location and stays outside of the geofence for 2 consecutive minutes. A route will end when the vehicle enters the geofence of the last stop (to create geofences, see Manage an Address).
Route Tracking provides drivers a window for early/late arrivals to stops during a route. Each route has its own tracking window. By default, Samsara defines the tracking window starting at 1hr before the scheduled start time and ending at 6 hrs after the route's scheduled end time to complete all stops within a route. The following diagram displays this route tracking window:
This tracking window is configurable (see Dispatch Settings).
Routes assigned to the same driver or the same vehicle will track sequentially. The route with the earliest scheduled start time will track first. The next route will start tracking when the first route is completed.
During route tracking, the status of a route can change as vehicles attempt to complete their route stops. A route can have any of the following statuses:
Scheduled: Timeframe set for route
En Route: Vehicle is on the way to the stop
Arrived: Vehicle is at the scheduled stop
Completed: Vehicle has left the scheduled stop
Skipped: Vehicle did not arrive at the stop
To recognize skipped stops, Samsara uses the following logic:
A stop will be marked as skipped if a driver arrives at a stop out of the planned order. When the route tracking window ends, any stop that hasn’t been completed will be marked as skipped. A driver can go back to a skipped stop and arrive/complete it as long as the route tracking window is still active.
A route will be marked as arrived when the vehicle is inside the stop’s geofence for two consecutive minutes. The departure of a stop will be recorded when the vehicle leaves the geofence and stays outside the geofence for 30 consecutive seconds. You can also manually mark a route as arrived from the Dispatch Settings.
The following diagram illustrates how the status can change in the context of a single stop: