After you Select a Vehicle or Trailer from the Samsara Driver App, you can view assigned routes for today and upcoming days, and start a route after its tracking window begins.
Before you view or start a route, confirm the following:
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You are signed in to the Samsara Driver App and have selected a vehicle or trailer.
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Your administrator has enabled Routes for the Driver App.
Routes appear in the app as follows:
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Assigned routes: Routes assigned to you or your vehicle appear under Routes. Tap a route summary to review stops and dispatch route notes.
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Unassigned routes: If your fleet enables driver selection of unassigned routes, tap Add route to view and select an unassigned route.
To view, start, or complete a route:
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From the Samsara Driver App home screen, tap Routes.
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If dispatch has assigned you or your vehicle a route, tap the route summary to review the stops and dispatch route notes. If your fleet permits driver selection of unassigned routes, tap Add route to view unassigned routes.
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To view an assigned route for today or an upcoming day, select the day you want to view.
Note
You can start a route only after its tracking window begins. If you tap Start route too early, the app prompts you to wait until the tracking window opens.
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Tap Start route to begin the route.
If your organization requires drivers to manually start routes, tracking begins only after you start the route.
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Tap Start new route to confirm the start of the trip.
Both actions are required:
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Start route: Selects the route to start.
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Start new route: Confirms the start so route tracking can begin.
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To submit a document for a stop, select the stop from the route details and tap Add new document. You can only select document types that your administrator has created for you. For more information, see Submit and View Documents.
To complete a digital form for a stop, see Complete a Digital Form for a Route Stop.
Use documents and digital forms as follows:
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Documents: Templates your administrator creates in Documents (photos, signatures, and text).
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Digital forms: Connected Workflows forms your organization assigns to a route stop.
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Tap Navigate to launch routing directions using the default application, such as Apple Maps or Google Maps, on your device.
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To manually mark a stop as complete, see Manually Complete a Stop.
By default, Samsara marks a stop as arrived when the vehicle remains inside the stop geofence for the configured arrival threshold (default is two consecutive minutes) and records departure when the vehicle leaves the geofence for the configured departure threshold (default is 30 consecutive seconds; however, your fleet administrator can change these thresholds). If Samsara does not automatically capture arrival or departure, use manual completion.
Choose the manual action that matches your stop status:
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Manually arrive: Use when you are at the stop and automatic arrival has not been recorded.
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Manually depart: Use when you leave the stop and automatic departure has not been recorded.
To manually complete a stop, do the following:
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Tap the route stop name or address to view route stop details.
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Tap the option you want to complete, Manually depart or Manually arrive.
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Select the time and then tap Submit to confirm.
The time defaults to the current date and time. You can keep the current time or select a past date and time. You cannot select a future time.
Note
After you submit a manual arrival or departure, you cannot edit that time in the Driver App. If you need to correct a manual completion time, contact your administrator.
Note
If a route does not appear, confirm the following:
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The route is assigned to you or your vehicle, or unassigned route selection is enabled and you claimed the route.
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You are signed in with a vehicle selected, you are inside the stop geofence during the route tracking window, and you use manual arrival or departure when automatic completion does not record.
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