The Coaching Effectiveness Report provides visibility into how effective coaches are at reducing repeat behaviors by drivers. If a driver repeats a behavior after a behavior occurs within 45 days, it is considered a repeat behavior. For example, if a driver rolls through a stop sign and then does it again 15 days later, it is considered a repeat behavior. You can use the data in the Coaching Effectiveness Report to compare to the repeat behavior rate to assess the effectiveness of your coaching program.
From Safety ( 
), select the Coaching Performance tab > Effectiveness tab, to view the Coaching Effectiveness Report.
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This report surfaces the driver's behaviors (Harsh Events labels) that have been coached and the number of behaviors that have been repeated after coaching within the selected time frame. The report also displays any repeat behaviors and calculates the percentage of repeat behaviors since coaching, with the top repeat behaviors highlighted and summarized below the graph. The chart can also be toggled to show repeat behaviors by risk factor.
Note
The graph groups repeat and unrepeated behaviors by one week duration with the first week always showing a full week starting from the Saturday before the date range. This means that the final grouping can display a partial week and the table and chart may not be exactly the same.
The effectiveness summary displays statistics on repeat behaviors for the fleet (driver or vehicle) or tag. Use the filters on the left navigation to modify the data the report displays. For each selection, the report provides the following information:
Data |
Description |
|---|---|
Repeat Behavior Rate |
The number of repeat behaviors per 1,000 miles driven |
Total Behavior Rate |
The number of all behaviors per 1,000 miles driven |
Repeat Behaviors |
The total number of behaviors for the fleet (driver or vehicle) or tag |
Total Behaviors |
Total observed behaviors |
Coaching Sessions |
The total number of coaching sessions conducted for the fleet (driver or vehicle) or tag |
Drivers Coached |
The total number of drivers that have been coached in sessions |
To view repeat behaviors and their relevance to risk factors, select the Repeat Risk Factors tab. In the example below, distracted driving is the most commonly repeated behavior. Hover over a grouping to view the occurrences within each risk factor.
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