Use the Media Library to store, view, and update asset and installation photos. Capture photos in the Samsara Fleet App during hardware installation, or add them later so you can identify assets in asset details and on the Assets Summary (Overview ( ) > Assets).
Note
Permissions: To adjust photo settings, you need a Full Admin or Standard Admin role, or a custom role with permission to edit organization settings (Settings > Additional Admin Settings).
By default, installers must capture one asset photo during installation with the device camera. They cannot choose a photo from the device photo library.
If the Samsara Fleet App cannot upload the required asset photo and blocks you from finishing the installation, complete the installation from the Samsara dashboard without a photo. You can add or update the asset photo later from the Media Library.
Adjust these settings under Installation Settings (Settings ( ) > Devices > Installation).
Note
Permissions: To create, edit, or delete photos in the Media Library, you need a Full Admin or Standard Admin role, or a custom role with permission to view and edit gateways (Essentials > Gateways).
You can view, edit, and delete asset and installation photos in the Media Library.
You can upload photos in two ways:
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During Installation: When you install new hardware with the Samsara Fleet App, asset photos are stored in the Media Library automatically:
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The first asset photo taken during installation becomes the asset profile picture.
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You can upload additional photos and select a different profile picture later in the Samsara dashboard.
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If you take no asset photos, Samsara uses the DVIR walkaround photo as the profile picture (front walkaround for vehicles and back walkaround for trailers). If no DVIR photo is available, a placeholder illustration displays instead.
When you upload a new asset photo, it replaces any DVIR photo used as the profile picture.
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After Installation: You can upload additional photos to the Media Library to update asset records and improve identification. You can upload up to 50 photos at a time, with a maximum of 500 photos per asset.
To manage photos for an existing asset:
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From Fleet Overview (
) > Assets, locate or search for the asset from the list.
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Select the asset to view the asset details.
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Expand Media Library and click Open Media Library.
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To upload new photos, click + Add Photo. For guidelines, see Photo Requirements and Best Practices for Asset Photos.
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To delete an existing photo or set it as the asset profile picture, click the more actions ( ••• ) menu and select the option.
Asset photos must meet these requirements:
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Accepted formats: JPEG, PNG
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Maximum photos per asset: 500
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Upload limit per session:
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50 photos (Media Library)
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10 photos (Samsara Fleet App)
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The upload fails with an error if the file does not meet these requirements or if the device is not connected to Wi-Fi. Check the file format, upload limits, and Wi-Fi connection, then try again.
Asset and installation photos support tracking, verification, and troubleshooting. Use them to confirm hardware installation, support audits, and reference past installs.
Asset photos help you identify and verify assets. For clearer results:
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Select a clear profile picture. The first uploaded photo becomes the asset profile picture. Choose an image that shows the front or full length of the asset.
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Take high-quality photos. Use well-lit, focused images so details stay sharp.
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Capture multiple angles. Photograph the front, sides, back, top, and bottom for a complete visual record.
Installation photos document hardware placement, support audits, simplify troubleshooting, and serve as a reference for future installations. If you take installation photos, capture:
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Device placement, inside or outside the asset, to show how and where the device was installed.
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Cable connections, such as VG to OBD or CM to VG, to confirm proper setup.
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The asset’s exterior, to confirm the device was installed on the correct asset.
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The device box, showing the serial number and type for accurate record-keeping.
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