Import Fuel Purchases

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5 comments

  • Avatar
    Donnie Miller

    This feature does not seem to work no matter what format or headings you use. The webpage instructions are not helpful.  What would be helpful would be an actual example csv file with the data in place so that one could see how the data should be formatted in a real world example.

    5
  • Avatar
    Dan S Goldsmith

    Donnie,

    have you been able to resolve this? I am having the same issue.

    -1
  • Avatar
    Kaylee Miner

    I used to be able to upload all our Fuel Purchases but for the last 2 months I keep getting errors when uploading my reports. This never used to happen, what changed in the system? Do you have any resources for troubleshooting errors when they pop up during the upload process?

    The error I keep getting is "Invalid device. Ensure that this is a device that you have fuel purchase write permissions for." 

    1
  • Avatar
    Sherwin BOODHOO

    I used to be able to upload all our Fuel Purchases but for the last 2 months I keep getting errors when uploading my reports. This never used to happen, what changed in the system? Do you have any resources for troubleshooting errors when they pop up during the upload process?

    The error I keep getting is "Invalid device. Ensure that this is a device that you have fuel purchase write permissions for." 

    2
  • Avatar
    Donnie Miller

    I had the same problem and contacted Samsara Support and found out the following...

    "The error I keep getting is "Invalid device. Ensure that this is a device that you have fuel purchase write permissions for." 

    My problem was I had changed the name of the Samsara Device in Samsara when I installed them to the Vehicle# and Driver.  But then the when uploading the CSV file the names didn't either match the name of the device or there was no device installed with that name at all.

    For example:

    Original device name:  XXXX-XXXX-XXX (Device Serial #)  Changed to: Truck# - Driver Name

    Now in the CSV file under the heading "Assigned Vehicle" should have "Truck# - Driver Name" instead of "XXXX-XXXX-XXX"

    This is what worked for me - Hope this helps!

     
    0

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