Integrating with Navistar OnCommand Connection

Overview

Samsara provides the ability to integrate with Navistar's OnCommand Connection (OCC) platform. This integration allows customers to reduce their vehicle downtime by managing maintenance through the OCC dashboard.

System Requirements

Navistar OnCommand

• Must have an OCC portal login (contact your Navistar dealer for a free login)

Samsara 

• An API Access Token greater than version 2019_12_12 must be provided to Navistar

Set-Up

1. Create an API Access Token in the Samsara platform [Settings -> Developer -> API Tokens]. Note: you must be a Full Admin to create API tokens for your organization.
2. Navigate to Navistar OCC, and enter Samsara as your TSP + your API token. 
   
   

Troubleshooting

Why is my vehicle not showing up in OCC?

• Check that you've registered each VIN in the OCC platform.
• Check that each vehicle in Samsara that you would like to sync has a valid VIN registered to it. You can manually enter in VINs through the dashboard.