Driver App Connectivity States

There are various states of connectivity that a driver app can have to the cloud.samsara.com backend. The Samsara driver app is built to work regardless of whether it is connected to the internet. It is however important that a driver ensures their app is up to date before they sign out of the driver app.

Working offline (No direct ELD connection)

When a driver app is offline and doesn’t have a direct connection to the VG associated with the current vehicle (via the WiFi hotspot in the vehicle), it will be in “Working Offline (No direct ELD connection)” state. When in this state, the vehicle will still record auto duty transitions, but the driver app will not see the updates.

Samsara is built to work offline, and a driver does not need to be concerned, but the information that they see on the driver app may not match the information seen on the cloud.samsara.com dashboard. When in this state, a driver should not sign out from the driver app.

Working offline

When a driver app is offline and has a direct connection to the VG associated with the current vehicle (via the WiFi hotspot in the vehicle), it will be in “Working Offline” state. When in this state, the vehicle will still record auto duty transitions, and the driver app will see them in real time.

Samsara is built to work offline, and a driver does not need to be concerned, but the information that they see on the driver app may not match the information seen on the cloud.samsara.com dashboard. When in this state, a driver should not sign out from the driver app.

Syncing

When the driver app is in the process of uploading data, it will be in the “syncing” state. A driver should wait for information to be uploaded before backgrounding the app or signing out to ensure that the driver app properly matches what is seen on the cloud.samsara.com dashboard.

Up to date

When a driver app is fully up to date, it will be in an “up to date” state. When in this state, the driver app and the cloud.samsara.com dashboard will show the same information. When in this state, it is safe for a driver to background the app or sign out from the driver app.