The AG24/AG26/AG46P Asset IoT Gateways are ideal for monitoring dry-van and refrigerated trailers, heavy equipment, and high-value mobile assets. Install the asset gateway using the appropriate installation instructions. If you experience an unexpected gateway behavior, use the following table to troubleshoot your issue.
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Issue Observed |
Troubleshooting Steps |
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Reefer showing as |
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Cannot remotely activate reefer |
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Gaps in asset trip history |
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Tethered asset (reefer, dry van, powered asset) reporting as |
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Fails to connect (blinking or solid amber light) |
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Reporting as |
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Reporting as |
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Reporting as |
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