The Vehicle Gateways (VGs) are advanced sensor platforms for fleets, providing operators with real-time location and analytics, sensor data, Wi-Fi hotspot connectivity, and ELD-ready hours of service logging.
If you experience unexpected gateway behavior or if you observe an error on the asset details (Overview ( )> Assets > Vehicles) after you activate and install your vehicle gateway, follow the troubleshooting steps for the LED state and observed behavior until you observe a solid green LED on the VG:
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Issue Observed |
LED State |
Troubleshooting Steps |
---|---|---|
Reporting as:
|
None |
|
Reporting as:
|
Solid orange |
|
Gateway fails to connect to cellular |
Blinking orange |
|
Gateway fails to report location |
||
Reporting as:
|
||
Reporting as:
|
|
|
Reporting as:
|
Any |
|
Gateway fails to report location |
Solid green |
|
Reporting as |
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