While a powered Asset Gateway (AG24, AG26, AG46P) receives power, it checks in and logs its location continuously. When the asset loses power, the asset continues to provide location data every 12 hours, by default. If theft or unauthorized use are your primary concerns, you can increase this unpowered check-in frequency rate, such as every 30 minutes. Alternatively, if you want to preserve your battery life, you can set a less frequent check-in rate.
To view asset gateways that are unpowered, perform the following workflow:
From your Fleet Overview ( ), select the More menu and choose Asset Type > Unpowered Assets.
To view the check-in detail of an asset, select the asset from the list.
Expand the Gateway menu to view the battery status, check-in status, and check-in settings.
Expand the Check-in History menu to view the location data for the most recent gateway check-ins.
To modify the unpowered asset gateway check-in schedule, perform the following workflow:
Select the Settings icon ( ) at the bottom of your Fleet menu to view dashboard settings.
From within Devices, select Devices > Gateways.
Locate the AG from the list of Gateway Serials or search by vehicle Name and select the more options menu ( ... ) > Settings.
Within the Unpowered Asset Gateway Check-in Schedule setting, select Custom frequency.
Choose the unpowered check-in frequency from one of the following intervals:
12 hours (default)
Click Save to confirm your changes.
If an AG does not receive power for an extended period of time, such as in the case of seasonal powered equipment or trailers in repair, Samsara temporarily reduces any frequent asset check-in frequencies to preserve battery life. If an asset with a check-in frequency less than 12 hours has not received power in over 7 days, Samsara automatically decreases its check-in frequency to 12 hours. The unpowered check-in frequency setting resumes after the unit receives power again.
By default, an asset gateway checks in every 12 hours. To change the check-in rate:
In the Fleet view, select the asset whose check-in schedule you want to update.
Select the more icon for the device ( ... ) and edit the device settings.
Select a preset Unpowered Asset Gateway Check-in Schedule rate or choose a Custom frequency to select the desired rate.
Save your changes.
Select Settings ( ) > Devices > Devices > Gateways.
Click the more icon (...).
Click Settings > Unpowered Asset Gateway Check-in Schedule.
Set the desired check-in interval:
Every 30 minutes
Every 1 hours
Every 2 hours
Every 6 hours
Every 12 hours (recommended)
Every 24 hours
Select Save to change the rate frequency to these settings.
If this setting is updated, the AG45 will update to its new check-in schedule the next time it checks in.