The Panic Button is a user-friendly Vehicle Gateway (VG) accessory that allows drivers to alert fleet managers in emergencies or other potentially dangerous situations. When the Panic Button is pressed, automatic alerts with the vehicle's exact GPS coordinates are sent to the Samsara dashboard, enabling you to take immediate action to assist the driver.
If your vehicles are equipped with dash cams, pressing the Panic Button will automatically upload up to 30 seconds of dash cam footage to the Samsara cloud. The upload duration varies based on whether the vehicle is on a trip and the status of the VG.
Alerts triggered by pressing the panic button are differentiated from standard alerts within the dashboard. Configure the alert to notify recipients when the button is pressed.
Caution
The Panic Button is provided as is without any performance guarantee. Samsara is not responsible for any damage or harm caused by or related to an emergency or other potentially dangerous situation, regardless of whether the panic button is used.
To manage and respond to Panic Button alerts, users must have the required permissions assigned in the Samsara dashboard:
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Configure alerts: Requires an Admin role or a custom role with Alerts permissions.
Users without this permission can still receive alert notifications if they are added as recipients, but cannot configure or edit alert settings.
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Access videos for Panic Button events: Requires an Admin role or a custom role with Safety Event Access – Panic Button permission. This permission grants access to view the Panic Button event review page and Panic Button video clips in both the Trip Timeline and the Video Retrieval modal.
Users without this permission can still receive the alert, but will not be able to view the associated video or event page.
This is especially useful for team members who need to be informed of critical events—like operations managers or dispatchers—but who are not involved in driver coaching or other safety-related workflows.
For more information about permissions, see Custom Roles.
The Panic Button is available in two models depending on your Vehicle Gateway version.
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VG34 – ACC-BPB (Install Guide PDF)
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VG54/VG55 – ACC-CPB (Panic Button Installation Guide)
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