Step 4: Activate Samsara Hardware and Accessories

Updated January 02, 2024 18:38

Written by Cynthia F.

There are several ways you can activate your Samsara devices:

Use the activation link in your order email (recommended)
Activate devices individually using the serial number
Activate New Devices from the Samsara Dashboard
Streamline Hardware Installation with the Samsara Fleet App to reduce install time to minutes.

To activate devices, you must be assigned a Full Admin role or a custom role that allows Device Activation.

To activate devices individually as a new customer:

Go to https://cloud.samsara.com/activate. You can also follow the link in your Order Shipped email.
If you manage multiple Samsara cloud instances, click Activate devices for the organization where you want to add devices.
If prompted, enter the Hardware Serial for each device, pressing Enter after each entry. Locate the serial number on the back of each physical Samsara device.
When done, click Activate devices.

The Samsara dashboard displays a green checkmark when activation is successful.

Note

If you receive an error message, verify the serial number and try again. If after you confirm the serial number and you still see an error message, go to the Samsara Support portal and either Submit a Request or click Help.
Continue to the Fleet View of your Samsara dashboard.
If you did not use the Samsara Fleet App to guide you through installation, proceed to Step 5: Install Samsara Hardware and Accessories.

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