Importing Assets from Komatsu Komtrax

Note: This feature is Generally Available (GA). If you are interested in using this feature, please reach out to your Samsara account representative. This requires a separate Komtrax subscription. 

Samsara allows you to connect your Komatsu powered equipment to the Samsara dashboard, with just a click of a button. By connecting your Komtrax account, Samsara can pull location and engine hours for your powered equipment.

How to turn on this integration:

1. Navigate to Settings > Apps
2. Click on Komatsu and type in your Komtrax API credentials.
   • Note: These are distinct from your Komtrax login credentials. The username should take the following format: {id number}_{8-character string}, ex. 8721_j&}kd8
   • If you do not have API credentials, please reach out to KOMTRAX@komatsuna.com, cc'ing oem-beta@samsara.com, requesting with the subject line "Komtrax API Credentials for Samsara Integration" and body "Hello - I would like to get Komtrax API credentials to import my Komatsu data into Samsara.
     
3. Select all pieces of equipment that you would like to sync between Samsara and Komtrax. Click on "Activate Devices".
   • Note: This may take up to 30 minutes to sync between the two systems initially. 
   • Note: You will need to repeat this step when you would like to add more Komtrax equipment to your Samsara account. 
4. Voila! Samsara will be polling Komatsu information every 15 mins or whenever available.