Integrating with TMW TruckMate

Overview

Allow customers to manage their dispatch/fleet in TMW TruckMate powered by the Telematics and Mobile Driver Workflow that Samsara provides

The integration includes the following features:

See driver HOS information in TruckMate
See Vehicle/Trailer GPS positions in TruckMate
See Trailer sensor data in TruckMate to asses that operations are running smoothly
Two-way messaging between dispatchers in TruckMate and drivers using the Samsara Driver App
Send loads from TruckMate to Samsara (note: loads is the same as routes in the Samsara world).
Receive updates from those load completions in TruckMate via Samsara route stop arrival/departures and Samsara document submissions (macro/form submissions in TruckMate)

System Requirements

TruckMate

Customer must be upgraded to version 19.2 (for best user experience, upgrading to >= 20.1 is recommended)
Must have the TruckMate SOAP API License
Must use either Truckload Dispatch or Multi-mode Dispatch in TruckMate

Samsara

Customers should reach out to their TMW TruckMate account manager to inquire about purchasing the integration.

Once purchasing is fully executed, you will need to:

Create an API Token within the Samsara dashboard.
Share the token with the TMW professional services team so they can facilitate the install

If you experience issues with the integration, please contact your TMW TruckMate support contact