Samsara users with explicit live streaming permissions can initiate a live stream for vehicles that are on active trips (off-vehicle trips are not available for live streaming, as the camera is off) via the Vehicle Overview page. Depending on your organization's configuration, live streaming will consist of some combination of outward-facing video, inward-facing video, and in-cab audio. We only upload footage to the cloud if you specifically ask for a snippet via the Video Retrieval page.
- Each CM3x device will include 5 minutes of Live Streaming per month. (This is specifically per device. The 5 minutes do not rollover to the next month and cannot be transferred or pooled to another device).
- Customers who require more live streaming can check out our Live Streaming License.
- In-cab audio alerts will play for the driver each time Live Streaming is initiated and ended.
- If you start a live stream, the driver will hear: “Live stream started.”
- When the stream is ended, the driver will hear: “Live stream ended.”
- If you have completed a Data Privacy Impact Assessment in the past and now would like to turn on Live Streaming, we recommend that you re-complete the assessment.
Please ensure that the following conditions are met prior to initiating a live stream:
- Vehicle must be on a trip. For a vehicle to be considered “on a trip,” the vehicle must be moving at a speed of 5 mph or more. Once the vehicle reaches this speed, the camera will be available for live streaming.
- Vehicle must have a CM31 or CM32
- Vehicle must be in range of cell signal (working cellular signal required)
- The device has used less than 5 minutes of live streaming previously in the month.
- If you initiate a live stream, and then stop the live stream, it may take 10 seconds before you can restart the stream.
- Live streams may stop or fail without notice.
- If you have completed a Data Privacy Impact Assessment in the past and now want to turn on Live Streaming, we recommend that you re-complete the assessment and take into account how potential additional privacy risks to data subjects from live streaming are mitigated against and otherwise warranted. E.g.,:
- By highlighting the built-in limitations to the live-streaming feature, such as restricting simultaneous viewing, monthly time limits, and the one-minute time-out modal (described below).
- We recommend that all customers put notices outside of their vehicles *that notify passerby of the possibility of recording* if they want to enable Live Streaming.
- Create a custom role with Live Streaming permissions.
- Apply the role to the administrative user for whom you want to allow Live Streaming capabilities.
Note: Your organization still needs at least one Full Admin using the default role. The lack of a Full Admin will prevent your current admins from changing some org settings or inviting new users (if the invited user has any settings or billing permissions).
- Enable Live Streaming. You can enable Live Streaming capabilities for your entire fleet or for specific vehicles.
- To enable on the entire fleet: Select Settings > Configuration > Cameras, enable Live Streaming, and then select the desired capability.
- To enable on specific vehicles: Select Settings > Configuration > Cameras > Edit Individual Vehicles. From this page, you can select specific vehicles and enable Live Streaming for them only.
Initiating a Live Stream
- Go to your Fleet Overview page, select a vehicle that’s on a current trip, and click “View Live Stream” on the still image.
- It can take approximately 5 seconds for the live stream to initiate.
- A full screen view will popup by default. This screen will be black until the stream starts (can take ~5 seconds). This full screen view shows the Vehicle Name, current time, and a “live” indication in the top left corner.
- You can end the stream by clicking “Stop” in the top right, or you can click “View on map” to continue streaming on the map view.
- Every one minute, a modal will pop up that asks “Are you still watching?” If there’s no response within 30 seconds, the stream will be automatically ended.