Integrating with McLeod LoadMaster

Overview

Samsara provides the ability to integrate with McLeod's LoadMaster software. This integration allows customers to:

• View drivers’ Hours of Service information collected from Samsara in LoadMaster
• View the GPS position of tractors with Samsara Vehicle Gateways installed in LoadMaster
• View the GPS position of trailers with Samsara Asset Gateways installed in LoadMaster
• Send load assignments to drivers as Samsara Routes on the Samsara Driver App
• Retrieve real-time updates from Samsara on loads being delivered / completed
• Conduct two-way messaging between Dispatch working in LoadMaster and drivers working in the Samsara Driver App
• To inquire about pricing and integration set up, you'll need to contact your McLeod account representative or your customer-specific McLeod support email address.
• You can choose to deploy one or more of these feature bundles for the McLeod LoadMaster Integration:
  • See GPS positions for tractors and trailers in LoadMaster
  • See Driver HOS information in LoadMaster
  • Send Dispatches from LoadMaster to Samsara and retrieve Dispatch/Load progress from Samsara into LoadMaster

System Requirements

McLeod 

• McLeod requires that customers have purchased the Symphony module.
• The integration supports LoadMaster versions 17.2 or greater. 

Samsara 

• API Token with Read & Write Scope
• Ensure Document Upload Limit is high enough to handle 4+ documents per route within a 24 hour period (adjust Read/Write Bounds under Settings > Limits [Super User] > Models)

Deployment

Deployment Steps

McLeod built the integration and will assist with deployments as needed. Follow the steps below to get started. If there are any issues, please reach out to McLeod Support.

1. Log into your Samsara dashboard and navigate to Settings > API Tokens
2. Create an API Token within the Samsara dashboard named "McLeod Integration" (learn about how to create an API token here)
   • If you are using Tags, grant Tag Access (default is “Entire Organization”)
   • Select the following Scopes for this integration:
     1. Addresses category
        • Read Addresses
        • Write Addresses
     2. Compliance Category
        • Read ELD Compliance Settings (US)
     3. Driver Workflow category
        • Read Documents
        • Write Documents
        • Read Messages
        • Write Messages
        • Read Routes
        • Write Routes
     4. Drivers category
        
        • Read Drivers
        • Write Drivers
     5. Maintenance category 
        • Read DVIRs

        • Write DVIRs

     6. Safety & Cameras Category

        • Read Safety Events & Scores
     7. Vehicles category
        • Read Vehicles
        • Read Vehicle Statistics 
     8. Trailers Catergory
        • Read Trailers
3. Send the Samsara API Token to your McLeod rep and request the Samsara integration
4. McLeod will guide you through any remaining steps to enable the integration

Support Process

For issues with the integration, please contact your customers-specific McLeod support email address.