Nota
[en] To access Billing information, you must be a Full or Billing admin or have a custom role with Billing permissions enabled. For more information on roles and permissions, see Funciones administrativas.
[en] You can update your payment method or pay a past due balance in the Samsara dashboard.
[en] The process to update your payment method is dependent on the payment type:
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[en] Credit card or Automated Clearing House (ACH): You can update your payment method directly from the Samsara dashboard or contact Accounts Receivable for assistance.
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[en] Check: To change the payment method from credit card to check, contact Samsara support.
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[en] To update your payment method:
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Seleccione el ícono de Configuración (
) en la parte inferior de su Fleet menú para ver la configuración del tablero. -
[en] From the Organization settings, select Billing.
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[en] Select Update Payment Method.
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[en] Choose a payment method to update (Credit Card or ACH) then select Continue.
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[en] Complete the workflow for the selected payment method.
[en] The following information is required for each payment method:
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[en] Credit Card: The credit card number, expiration date, and CCV.
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[en] ACH: The name of your company and bank. This option will require you to sign into your bank account.
[en] Samsara automatically applies the payment method to any open and unpaid invoices.
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[en] Return to Billing > Summary to confirm payment updates have been applied.
Nota
[en] Allow 24 hours for payment updates to reflect in the dashboard.
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