Integrating with CDG

Optimize the operational efficiency of your field resources by syncing Samsara GPS data with CDG’s MBS OSS/BSS solution.

The integration includes the following features:

• View technician locations in real time.

• Improve dispatch efficiency.

• Optimize drive time between field resources and your customers.

• Sync vehicle GPS location to provide end-to-end visibility into technician locations.

• Display MBS technician details, as well as vehicle and location information, on MBS dispatch maps.

System Requirements

CDG

Deployment

CDG built the integration and will assist with deployments as needed. If there are any issues, please reach out to CDG Support.

1. Create a Read Samsara API Token named "CDG Integration" with the following granular scopes (learn about how to create an API token here):

   • Read Vehicle Statistics under the Vehicles category

   • Read Vehicles under the Vehicles category

   • Read Drivers under the Drivers category

2. Send token to your Mike Chalk - mchalk@cdg.ws - and request the Samsara integration.

3. CDG will configure the account.

Support

For issues related to the integration, reach out to CDG:

• Phone: 217-318-5675

• Email: mchalk@cdg.ws