Upcoming Defensive Driving Scoring Improvements

We’re improving how Defensive Driving events contribute to the Safety Score to better reflect positive driving behaviors. These updates help ensure drivers receive appropriate recognition—especially when Defensive Driving actions are paired with behaviors that are typically scored negatively, like Harsh Braking.

With this change, if your team uses Needs Recognition or Recognized statuses, those events will now count toward the Safety Score. Previously, they were excluded. This change means that more Defensive Driving events will contribute to both historical and future scores, potentially leading to small score increases for some drivers.

Additionally, when a Defensive Driving label is applied alongside another safety behavior (such as Harsh Braking), the negative weight of the other behavior will be removed. For example, a Harsh Brake labeled with Defensive Driving will no longer reduce the score.

While most organizations will see minimal impact due to the relatively low frequency of these events, affected drivers may notice a small increase in Safety Score.

The updates are planned to rollout to organizations in phases. About three weeks before your rollout date, a banner will display on the Safety Overview and remain for 30 days post-rollout (or until dismissed). After the behavior change is implemented, no action will be required to enable the updates.