2020 has been a crazy year, but we're glad to have been there with you through the journey. We're excited to share with you your year with Samsara.
Q: What date range does this data cover?
A: Jan 1, 2020 - Nov 30, 2020 GMT. Any driving time after this date will not be taken into account.
Q: What criteria do I need to meet to see this data show up in my organization?
A: This report is currently available for any customer who has had at least 3 Samsara devices installed since July 31, 2020 and has driven 1,000 miles.
Q: How long will I have access to this report?
A: This report will roll out to customers on the week of Jan 4. This will be live through January 31, 2021. If you'd like to save this data, we'd recommend that you download the image version of this for future reference!
Q: Who can access this report?
A: This report will be live to all admins with "Entire Organization" access (no tag admins). For custom permissions - users must have permissions to view drivers, view gateways, and view reports.
Q: How can I access this report?
A: The report is accessible in the Reports index, under "Your 2020 with Samsara".
Q: Why can I not see this report?
A: We are gradually rolling out to all customers between Jan 4 - Jan 12. We appreciate your patience!