Note: The AG46 improves battery functionality from the AG45. All information regarding AG45 support, installation, and feature compatibility apply to AG46. Samsara will continue to provide support and updates to the AG45. The AG46 also offers better battery visibility with estimated battery level percentage displayed on the dashboard. AG46 is currently available in the US, Canada, Mexico, the UK and EU.
- Force check-in the unit.
Press the button 4 times consecutively, holding down the button for less than a second each time. After the 4th button press, the LED will flash a green light 3 times to indicate that the test ping has been initiated.
A solid green light for 2 seconds indicates a successful test ping.
A solid orange light for 2 seconds indicates an unsuccessful test ping.
Please note that there can be a lag of up to 5 minutes before resulting solid LED light appears. Please wait up to 5 minutes for the test ping results.
- Perform a status check on the unit.
Press the button on the side of the AG45/46 unit twice in a row, quickly holding the button down for less than a second each time. A status signal will be communicated through the AG45/46s LED light.
A solid orange light for 5 seconds indicates the unit is not activated.
Two orange light flashes indicate that the unit is not receiving LTE-M signal. Continue to the next step to troubleshoot signal strength.
Five orange light flashes indicate a backend error. This typically occurs if the unit has not been added to an organization.
Eight orange light flashes indicate that there is a problem with the unit’s modem.
- Verify that the unit is receiving good signal.
Indoors and enclosed places tend to have poor connectivity. The AG45/46 is best able to capture cellular connection when positioned with a clear view of the sky.