To permanently remove all associated data from reports, including any dash cam data, you can delete the vehicle from the Samsara dashboard. Alternatively, if you want to preserve the data associated with the vehicle, you can follow the instructions to Deactivate a Vehicle Gateway (VG).
Warning
Vehicles with HOS data cannot be deleted.
To permanently remove a vehicle and its associated data from your organization:
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From Fleet Overview (
) > Assets > Vehicles, locate or search for the vehicle from the vehicle list.
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On the vehicle row, select the more actions ( ••• ) menu > Settings.
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At the bottom of the settings dialog, select Delete Vehicle.
Note
You cannot delete vehicles that have associated HOS data. The Delete Vehicle button is grayed out for vehicles that have associated HOS data.
Comments
10 comments
How can I remove HOS from a vehicle, so the vehicle can be deleted? For example, we sold the vehicle, and it is no longer in our fleet.
Hi Benjamin- Thanks for reaching out. For compliance reasons, a motor carrier must retain ELD RODS data and supporting documents for six months. For more information, please see the FMCSA website. Thank you!
We don't follow HOS and have it disabled and I still cannot delete a vehicle.
So is it correct that we can delete the HOS data after 6 months?
How can we turn it off? For privacy reason we should not be viewing the driver who is a stranger?
How does it work if we sell the vehicle? Can we disconnect it and remove it?
Hi Marc,
Thank you for reaching out. Yes, it's correct. HOS Data prior to the past 6-month period can be deleted if you submit a Support request to have the setting enabled under the Data Retention settings on your cloud.
Please refer to this article for more information on Samsara's "Customizable Data Retention Settings".
Kind regards,
Samsara Product Team
Hi Martha,
If you sell the vehicle, you can remove the hardware and delete the gateway as described on the page above.
If you prefer to keep the data, please refer to the page Deactivate Gateways.
Thank You.
Hi Martha,
For a driver that is no longer working for the company.
1. You can delete , if you no longer need the data using the page above.
or
2. You can de-activate, if you need the data . Please follow instructions on the page Deactivate Gateways. .
Hi Jeff,
I'm sorry for not getting back to you sooner.
Please submit a support ticket for your issue, our support team should be able to help you with deleting the device.
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