Pairing or Deactivating Gateways in Bulk

The Bulk Decoupling tool allows you to deactivate multiple gateways or pair multiple newly activated gateways to vehicles at once.

Why Pair or Deactivate Gateways?

• Replacing a Samsara Gateway in a Vehicle: When replacing a gateway, you may deactivate the old gateway from your dashboard, activate your new device's serial number, then pair the newly activated device with the original vehicle.
• Moving a Samsara VG from One Vehicle to Another: When moving a gateway from one vehicle to another, you may deactivate the gateway from your dashboard, reactivate the device's serial number, and rename the newly activated device to reflect the new vehicle.

How to Pair Gateways in Bulk

1. Navigate to Settings > Devices.

2. Select each gateway you intend to pair individually by checking the box to the left of the serial number, or select all by checking the box at the top of the list.

3. Select Pair Gateway.

4. A window will appear displaying your selected gateways. The device serial numbers is on the left, and the name of the vehicle they are currently paired with is on the right.

5. Use the dropdown selector on the right column to choose a vehicle for each gateway.

6. Select Save at the bottom of the window.

How to Deactivate Gateways in Bulk

1. Navigate to Settings > Devices.

2. Select each gateway you intend to deactivate individually by checking the box to the left of the serial number, or select all by checking the box at the top of the list.

3. Select Deactivate Gateway.

4. Click Deactivate to confirm removing all gateways from your dashboard. Any data collected by that gateway will be preserved under their original vehicles' names.

5. You can find your unpaired vehicles now under Fleet > Assets.