Samsara IG21 introduction
The Samsara industrial IoT platform combines hardware, software, and cloud to bring real-time visibility, analytics, and control to your operations. Purpose-built hardware is an essential first step for rapid connectivity of industrial assets. The IG21 is an industrial gateway with built-in cellular that connects sensors, existing controllers, and PLCs/RTUs to the cloud so that data can be visualized, analyzed, reported on, and acted upon through the dashboard. The IG21 is a simple, flexible, and affordable gateway designed to meet the harsh demands of industrial environments within manufacturing, oil and gas, and water/wastewater.
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IG21 hardware activation
Once you unbox the IG21, you can easily active it using the serial number. The serial number can be found on the backside of the box or on the lower-left corner of the IG21 itself.
Powering up the IG21
First, attach the antennas to the corresponding port on the IG21. The IG21 can accept power between 10-28VDC. If you do not have a 10-28VDC power supply, use a standard 120VAC-24VDC power adaptor. Connect the red and black pigtail wires from the AC adapter to the positive and negative power terminals respectively.
Next, plug in to the power supply. The light on the IG will turn on. At first it should be a flashing orange light, which indicates the IG is searching for a connection. Once connected to the Samsara network, the flashing orange light will turn solid green. Allow several minutes for the IG to download any firmware updates after you first power it up.
Activating the IG21
You’ll need internet access and a web browser to activate the IG. Log in to your Samsara account at cloud.samsara.com. If you have not received a link to your organization, you can contact your account executive or Samsara support personnel ().
Once logged in, select Activate Devices. Enter the serial number from the box or the lower-left corner of the IG. You can add multiple serial numbers to activate multiple IGs (or other Samsara devices). Make sure the serial number is in the correct format: XXXX-XXX-XXX. Once finished, click Activate Samsara Hardware.
If successful, a confirmation screen will appear.
If the serial number is not recognized or if the device has previously been activated, contact Samsara support. You can confirm that the IG is activated by navigating to Settings > Gateways. Please allow a few minutes or refresh the screen to update the IG status.