Create Industrial Alerts

Industrial alerts allow you to receive an email, SMS message, or phone call when a specific event occurs. Watch an overview video to get a look at how Samsara alarms provide contextual data that helps mitigate false alarms and ensure you are deploying the right response.

Video Tutorial: How to Create Industrial Alerts

Steps:

To configure an alert, select the Alerts bell icon at the top right corner of the Industrial sidebar. 

 Once on the Alerts page, you can view a feed of current active alerts, events, configured alerts, and an alert audit log. 

To create a new alert, click Create Alert > select an option. 

You can name the alert, add a description, and select one or multiple data inputs to create the alert parameters. 

If you need to disable the alert for a certain time period, add a disabled time range by click “+Add range”

Set the conditions by choosing low, medium, high, or critical colors. You can rename each of these criticalities if you’d like. Set the “if value” to create the alert parameters. Add another condition if needed by clicking “+Add condition”.

Set the notification by clicking on the Notifications tab. Add the recipient, set the repeat frequency, and choose text, voice, or email. The options that you see available will depend on the existing contacts you have set up and the information you included (phone number, email, etc.) in the settings page. If you need to, go to settings to edit that information now.

Click Save to create the alert. You will now see it in the Configured Alerts tab.

Review an Active Alert

Click into an active alert to review it and take action. Here you’ll see the option to snooze the alert or permanently resolve it. You can view the data graph for the timeframe the alert is active, and an activity log to see when or if the alert was snoozed or resolved by anyone else. 

Important note: If editing an existing alert, the best practice will be to toggle off the alert and make the changes to ensure the changes are set. It is also important to set a condition that isn't currently being met so that the alert can begin listening for the changes that match the condition. 

Review the Alert Audit Log

Click into the Alert Audit Log tab to view a log of all alerts and actions taken. You can use this to improve visibility, track performance of equipment, gain peace of mind knowing when operators have resolved alerts, and download for reporting purposes. 

From here, you can change the time selector, search in the search bar, or click the three dots to download to CSV.