Note
Billing information is only available in the Samsara dashboard. To access Billing information, you must have a Billing or Full Admin role or a custom role with Billing permissions enabled. If you do not have the required role or permissions, contact a Billing or Full Admin in your organization to adjust your access. For more information on roles and permissions, see Administrative Roles.
You can update your payment method, such as credit card or automated clearing house (ACH), directly in the Samsara dashboard.
If you are a Billing or Full Admin and do not see an option to Update Payment Method in your dashboard, reach out to Samsara Billing Support and request a link to update your payment method. Once you have updated your payment method, you can contact Billing Support and let them know that the new payment method is ready to be charged.
To update your payment method:
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Select the Settings icon (
) at the bottom of your Fleet menu to view dashboard settings.
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From the Organization settings, select Billing.
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Select Update Payment Method.
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Choose a payment method to update (Credit Card or ACH) then select Continue.
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Complete the workflow for the selected payment method.
The following information is required for each payment method:
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Credit Card: The credit card number, expiration date, and CCV.
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ACH: The name of your company and bank. This option will require you to sign into your bank account.
Samsara automatically applies the payment method to any open and unpaid invoices.
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Return to Billing > Summary to confirm payment updates have been applied.
Allow at least 24 hours for payment updates to reflect in the dashboard.
Comments
1 comment
It wont let me in to change payment method
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