Customers can use the Safety Manager option to assign a dashboard administrator to a Harsh Event. This helps organize who should take the appropriate next steps with the driver, such as proceeding with coaching or reviewing the event.
How to use it
To assign a Safety Manager, open a Harsh Event by navigating to Fleet > Reports > Safety Inbox. Click on a harsh event from the results.
Scroll down on the harsh event page. Below the incident graph you'll find the Safety Manager field, where you can use the drop-down to choose a safety manager from your dashboard admins.
The Safety Manager will now be displayed next to each event in the Safety Inbox, and you can filter or sort your Inbox based on Safety Manager assignments.
Keep roles and permissions in mind as you make assignments - read-only admins or admins without Reports access are not eligible for the Safety Manager role.