Samsara’s solution is built with privacy in mind. In all of our product decisions, we take steps to balance your privacy needs against your business needs.
For our cameras, the privacy intrusion of recordings containing personal data is balanced by considerations such as (i) the safety benefits achieved with the solution, including accident reductions and (ii) the financial benefit of exonerating your drivers when they are not at fault.
We take the following steps to maximize protection of privacy across our camera lines:
Collect only the data we need to deliver the business benefit; nothing more.
Collect only 24-100 hours of footage on the camera itself, depending on your configuration settings; only upload and save videos to the cloud if there is a safety event (harsh event or AI-based event) or if you specifically ask for a historic 1-minute video clip via the Video Retrieval page.
All data not uploaded and saved is deleted after 24-100 hours, depending on your video storage configuration settings.
Users with explicit live streaming permissions can initiate live streams of inward and outward cameras and in-cab audio. We only upload and save footage to the cloud if you specifically ask for a historic 1-minute video clip via the Video Retrieval page.
Limit access to the data only to people who have a legitimate need to see the footage.
You can set permissions and access controls so that only people who need to see the footage are allowed to see it. For example, your safety manager may need to see the footage to do their job, but your maintenance manager may not need to see the footage to do their job - and you can limit their access accordingly. For more information on how to limit access, please see Camera Privacy.
Protect your data from breaches, using world-class infrastructure.
Data in transport is encrypted using SSL / 256 bit AES
Cameras and vehicle gateways are always protected with over the air patches (no need to physically touch devices to update)
We use hardened cloud infrastructure with best-in-class protections (see www.samsara.com/security for details)
Data storage in the European Union: Our European data center is located in Ireland using Amazon AWS, which is rated as the leader in cloud security by research firm Forrester.
GDPR: We provide the following GDPR data processing addendum to ensure compliance with the GDPR (Article 28(3)): https://www.samsara.com/data-protection-addendum.