Fleet Admins can send direct messages to drivers from their Samsara Dashboard in the Fleets>Messages section.
Sending Messages from the Dashboard
To access open an existing conversation, select an existing message channel to continue chatting to that recipient.
In order to compose a new message, select the Compose message button and select from a list of drivers or tags as the audience for your message in the pop up.
Receiving Messages on the Dashboard
Message notifications will show up as a counter next to the Messages button. All current conversations should be available in this messages section and flagged in your conversations.
Receiving Messages as a Driver
On the Samsara Driver App, drivers can access current and previous messages in their Messages section (Envelope in the top left). When a new message is received, the envelope will display a red indicator until the message is replied to.
Drivers are prevented from accessing their messages while in a Driving status and will receive a pop-up warning when attempting to access Messages while driving.
For more information on Driver Messaging from the app, please refer to our article on Driver Messaging (For Drivers).