When talking with our Customer Support Team, you may need to provide or confirm your Samsara Driver App version. To check the version of the Driver App currently installed on your tablet or mobile device, please make sure to do the following in your Driver App:
Click on the gear icon on the Driver App home page to access the Samsara Driver App's Settings.
On the Settings page, your current Driver App version is listed in the fifth row, below the Send Feedback option:
To ensure that the Driver App receives regular updates:
- A driver will need to maintain a practice of signing out of the Driver App on their device at the end of every shift. When a driver signs back into the Driver App, any available updates that Samsara has will be automatically updated into the Samsara Driver App.