To decrease the number of safety events that require coaching and reduce the need for in-person coaching, in-cab Nudges provide drivers with an opportunity to self-correct their behavior in the moment before their safety scores are impacted.
Note
Nudges are most effective if your fleet has a consistent source of driver assignment in the Samsara platform, such as Camera ID or Samsara Driver App assignments. If your percentage of trips with a driver assigned is below 80%, you will receive a warning in the Samsara dashboard when you enable the feature. You can also enable the Show Nudge Events Without Assigned Drivers setting (see Enable and Configure Nudges for Your Fleet).
You can configure Nudges for the following AI Event Detection events:
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Following Distance (Tailgating) Detection: Detects tailgating behavior where a driver is following another vehicle too closely.
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Distracted Driving Detection: Detects distractions such as using a mobile phone, eating, drinking, talking to passengers, or fiddling with the stereo while operating the vehicle.
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No Seat Belt Detection: Checks for a seat belt firmly strapped across the driver's body.
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Inward Camera Obstruction: Verifies that the dash cam has a clear view of the vehicle cab before the driver begins a trip.
After you Enable and Configure Nudges for Your Fleet, drivers receive an audible in-cab nudge when a safety behavior is detected. If the behavior is not corrected, the Nudges repeat until the Nudges threshold is reached. When the behavior meets the threshold during the configured reset period, the behavior is escalated to the Safety Inbox.
For behavior types that have Nudges enabled, if alert notifications are configured, drivers will not receive a notification for an event until the Nudges threshold has been met. After the threshold is met, drivers will receive an alert notification for each safety event that is promoted from a Nudge.
Note
When the reset period for a detection is set to operate on a per-trip basis, the usual cap of one event per trip is ignored if you disable nudge limits. If an additional event occurs after reaching the threshold, the cap filter will prevent it from being counted as a Nudge, so no further alerts will be generated for that trip. This ensures that alerts reflect the configured threshold while avoiding unnecessary notifications beyond the cap.
Before the safety event impacts the safety score and displays in safety reports, the following conditions must be met:
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A driver is assigned to the vehicle.
Note
For organizations created after October 1, 2024, unassigned safety events will automatically bypass the Nudges threshold and appear in the Safety Inbox. For organizations created prior to October 1, 2024, unassigned safety events will not escalate to the Safety Inbox unless the Show Nudge Events Without Assigned Drivers setting is enabled.
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The driver repeats the behavior within a rolling reset period (either 12 hours or per trip).
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The driver meets or exceeds the configured Nudges threshold.
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Using advanced logic, Samsara determines that the event is not a false positive.
To enable and configure Nudges, you must configure the setting for each AI event detection setting. Use the following workflow to enable and configure Nudges for your fleet or to enable Nudges for an individual vehicles, see Enable Nudges for an Individual Vehicle.
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Select the Settings icon (
) at the bottom of your Fleet menu to view dashboard settings.
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Within your Fleet settings, click Safety > Event Detection.
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For each detection method you enable, configure your detection preferences including for audio alerts and Nudges.
When you enable Nudges, you also define the number of Nudges that trigger a coaching event and the reset period. The reset period is either 12 hours (default) or per trip.
For more information about each detection method, see:
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Configure Nudges preferences.
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(Organizations created prior to October 1, 2024 only) Enable the Show Nudge Events Without Assigned Drivers setting to ensure unassigned events are included in the Safety Inbox. This is the default behavior for organizations created October 1, 2024 and later.
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Enable Limit Nudge Event Upload if you prefer to upload only the last event that reached the nudge threshold to the Safety Inbox instead of all events (default).
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Save your changes.
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To review events with Nudges, see the In-Cab Nudges™ (Alerts) Report.
If desired, use the following workflow to apply the Nudges setting to one or a subset of vehicles:
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Ensure In-Cab Alerts and Voice Coaching for AI-Detected Audio Alerts is enabled for the vehicle.
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Select the Settings icon (
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From Fleet settings, select Safety.
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From the top of Safety Settings, select Edit Individual Vehicles.
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Select the vehicle to modify the vehicle settings. To edit the settings of an individual vehicle, select Edit. To edit one or more vehicles, select the vehicles you want to edit and click Edit Vehicles.
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Configure Nudges for the vehicle (Enabled, Disabled, Default to Organization Setting (ON/OFF)).
When enabled, if the organization setting is ON, the threshold assumes the configured organization threshold. If the organization setting is OFF, the threshold is the default setting of two in-cab alerts per 12 hours.
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Submit to confirm the settings.
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